You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company.  In your letter: Introduce yourself Explain the situation Say what action you would like the company to take

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Dear Sir or Madam, I am writing to ask you about
testing
Correct article usage
the testing

It seems that there is an article usage problem here.

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and repair of a Sony camera,which I bought a week
before
Rephrase
ago

There may be an adverb issue here.

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.I am Karina , a regular customer of your company .I bought a couple of digital items,
such
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

as four smartphones ,a laptop and a digital camera. The product I sent to your customer service
center
Change the spelling
centre

The spelling of center is a non-British variant. For consistency, consider replacing it with the British English spelling.

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for repair
last
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

Monday was the second one, which I
was
Unnecessary verb
apply

The verb was appears to be unnecessary here.

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bought it one week ago.
Unfortunatly
Correct your spelling
Unfortunately

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,when I brought it back to my home , I found it doesn't work again.As a regular customer of your company ,I did not distrust
about
Change preposition
apply

It seems that preposition use may be incorrect here.

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your items
,
Remove the comma
apply

It appears that you have an unnecessary comma in a compound predicate. Consider removing it.

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and did not test
it
Correct pronoun usage
them

It seems that there is a pronoun problem here.

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at your shop that day.
This
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

digital camera is prepared for our family trip to Tashkent next month.My father dreams of taking it and
record
Wrong verb form
recording

It appears that your sentence or clause uses an incorrect form of the verb record. Consider changing it.

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magnificent
landscape
Fix the agreement mistake
landscapes

It seems that landscape may not agree in number with other words in this phrase.

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and personal memory
picture
Fix the agreement mistake
pictures

It seems that picture may not agree in number with other words in this phrase.

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.
Howevet
Correct your spelling
However

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,it has already been over a week currently.I would like to get a determined time for my purchase, please. Please let me know what you plan as soon as possible and do
furthe
Correct your spelling
further

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discussion. Best regards, Karina.
Submitted by ina1_95 on

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Coherence and Cohesion
Ensure each paragraph presents a clear main idea and stays focused on that idea without unnecessary digressions.
Coherence and Cohesion
Use a logical structure with appropriate transitions to create a clear sequence of ideas for easier comprehension.
Coherence and Cohesion
Remember to use proper greeting and closing conventions for a formal letter.
Task Achievement
Ensure your response fully satisfies all requirements of the task, with each point described in sufficient detail.
Task Achievement
Maintain a consistently appropriate tone throughout the letter; a mix of personal anecdote and formal complaint language should be managed carefully.
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