You recently bought a toy from a company online. When the toy was delivered, you found some problems with it. Write a letter to the company manager. In your letter: -Describe the toy -Explain the problems with it -Tell the manager what you would like her/him to do
Dear Sir ,
I am Archana , I am writing
this
letter to inform you about my recent purchase of a toy
from Amazon India Pvt Ltd . When the toy
was delivered I found it was not working properly.
To begin
with , I have placed the order for a remote battery truck
for my niece for his birthday. Because my neighbour's son has the same toy
therefore
my brother's son also
keeps asking for the same truck
. I found the same toy
is available on Amazon and I decided to buy from there . Because your company plat is one of the reputed online platforms to get desired product at nominal charges. In addition
, when I got this
order it was packed nicely and it contained two items i.e. truck
and a remote. Then
I put that truck
on charging and I noticed that the remote was not working . Secondly
, there is a small dent on the right side of the truck
but it can be ignored.
Finally
, I request you to please replace my order or if it is not possible then
refund my amount. If you any doubt to clarify please contact on my number.
Waiting for your positive reply .Submitted by preetiaug25 on
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task achievement
The task is partially complete, but it lacks some specific details about the toy itself which could make the description clearer. Moreover, there is no explicit reference to the toy's particular features or why it was selected, which would enhance the context and connection to the issue.
task achievement
The tone of the letter is somewhat informal, and the use of 'Sir' without a salutation is too abrupt. More formal language and the addition of titles such as 'Mr.' or 'Mrs.' followed by the manager's surname would improve the tone.
coherence cohesion
The structure of the letter generally follows a logical sequence, but paragraphs need to be more distinct, separated according to the purpose they serve: introduction, description, explanation of the problem, and the resolution sought.
coherence cohesion
You should start with a more appropriate greeting such as 'Dear Manager' or 'To Whom It May Concern,' and end with a formal closing such as 'Yours faithfully' or 'Yours sincerely,' followed by your full name.
coherence cohesion
Ensure each paragraph contains a clear and singular idea for the ease of reading. The first paragraph could introduce the issue, followed by separate paragraphs for the description, the problems identified, and the requested resolution.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,