You travelled by a long distance bus recently and your suitcase was damaged. Write a letter to the bus company. In your letter •Inform the bus company of when and to where you travelled •Describe your suitcase and what happened to it •Explain why the company should pay for a new suitcase

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Dear Sir, I am writing
this
Linking Words
letter to express my disappointment with the
lauguage
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language
handling service of
you
Correct pronoun usage
your
show examples
bus company. I recently travelled for a long distance and later when I got my
bag
Use synonyms
it was whole
damanged
Correct your spelling
damaged
. Let me explain
you
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to you
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, I
have
Unnecessary verb
apply
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travelled from New Delhi to Ludhiana
in
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on
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Bus number 765
on
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apply
show examples
last
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Sunday, 28th
Janurary
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January
2024. My black Safari
bag
Use synonyms
with
golden
Correct article usage
a golden
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zip lock and two pockets
infront
Correct your spelling
in front
was in
a
Correct article usage
apply
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good condition during boarding but when I reached the destination my
bag
Use synonyms
has
Wrong verb form
had
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a big
dant
Correct your spelling
dent
at the back and it could not be fixed. To recover my loss, I would like to get the
compensiation
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compensation
amount
that is
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mentioned on your website. For my
safety
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safety,
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I took some
picture
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pictures
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of my
bag
Use synonyms
at the beginning of the trip and
according to
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your
policy
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policy,
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I should
atleast
Correct your spelling
at least
get 60% of the original price of the
bag
Use synonyms
. I hope you will address
this
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concern as soon as possible and
would
Wrong verb form
will
show examples
not disappoint me anymore. Your's sincerely, Ravi
Submitted by harneet2001kaur on

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coherence cohesion
The logical structure of the letter could be improved by clearly separating information into distinct paragraphs, with each focusing on a specific point: one for the introduction and details of the journey, one for the description of the suitcase and the damage, and one for the request for compensation. This will make your argument more persuasive and easier to follow.
coherence cohesion
Greeting and closing are well done, but they could be enhanced by addressing the recipient by their title (if known), such as Customer Service Manager, and signing off with a more formal closure if writing in a highly formal context.
task achievement
For task achievement, make sure to provide all necessary details such as the ticket number, exact date, and any additional evidence that would support your claim. Remember to be specific about what action you expect from the bus company, such as a direct request for a specific sum of money or a new suitcase.
task achievement
The writing tone is mostly suitable and formal. However, ensuring consistency in tone, using a consistently formal register, and avoiding informal phrases will create a more professional impression and make your request more persuasive.
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