You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that. Write a letter to the manager of the supermarket. In your letter Say – •who you are •Give details about the accident •Suggest how the supermarket could prevent similar accidents

Dear Sir, My name is Yudhveer Singh, and I have been
regular
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a regular
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customer
to
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of
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your store for years as you provide
an
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apply
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excellence
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excellent
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service,
however
, I would like to inform you that I got hurt during a minor accident that happened at
youre
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your
supermarket. It was on Monday at around 12:30 pm
,
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when I was grabbing milk from the fridge, I slipped because of an unattended spillage on the floor.
Although
I did not hurt badly, it could have led to
worse
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a worse
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situation. I would like to make some
suggetions
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suggestions
to avoid these accidents.
Firstly
, your staff should be trained on
saftey
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safety
measures,
therefore
, they can follow
it
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them
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up to provide safe
sarroundings
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surroundings
.
Secondinly
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Secondly
, there should be adequate
singage
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signage
nearby spillage to inform the customer to be more careful
while
walking. I am expecting
hearing
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to hear
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back from you Kind Regards Yudhveer Singh
Submitted by yudhveer4890 on

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Greeting and Closing
Ensure you use a clear and appropriate opening and closing for the letter. For example, start with 'Dear [Manager's Name or Position],' and end with 'Yours sincerely' or 'Yours faithfully' followed by your full name.
Coherence and Cohesion
Organize your ideas into clear paragraphs and develop each one coherently. Stick to one main idea per paragraph and use linking words to connect them smoothly.
Task Achievement
Expand on each point to fully answer the prompt. Describe the accident and your suggestions with more detail and provide examples if possible.
Task Achievement
Adopt a tone that is polite and formal, consistent with the nature of a complaint letter. Use formal language and polite requests to make your points effectively.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • accident report
  • customer safety
  • hazard
  • injury
  • liability
  • negligence
  • precautionary measures
  • reparation
  • risk assessment
  • safety protocol
  • slip and fall
  • store management
  • surveillance
  • warning signage
  • wet floor
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