You bought a computer, and it is not connecting the Internet. Write a letter to an IT specialist to ask for help. - explain the details of the computer - tell the problem - ask for help

Dear Sir or Madam Manager I bought a
computer
from your company
last
week and it has several problems I am writing to you for help please reply My
computer
is from Apple, I heard that the company is very good and I don'
t
know whether to believe these words, but I really like the design of
this
computer
, I don'
t
want to change it, its
color
Change the spelling
colour
show examples
is blue,
this
color
Change the spelling
colour
show examples
gives me peace, but on the one hand,
this
computer
has
a
Correct the article-noun agreement
apply
show examples
several glitches are related to its internet My bought
computer
has several problems its internet is not working well and
Capitalize word
I
show examples
i
Capitalize word
I
show examples
can'
t
do any online work
also
the
computer
is freezing and
Capitalize word
I
show examples
i
Capitalize word
I
show examples
can'
t
communicate with my overseas partners which
is
Change the verb form
are
show examples
affecting my career badly
i
Capitalize word
I
show examples
need to get
this
company
Unnecessary verb
apply
show examples
is
Verb problem
apply
show examples
very reputable and you will help me to fix
this
computer
I love
this
computer
so much I don'
t
want to throw it away because
he
Correct pronoun usage
it
show examples
has a few bugs please help me fix
this
bug I hope I will be happy with your reply Yours faithfully, Ann
Submitted by soglomovsarvar on

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task achievement
Greet the recipient appropriately and specify their role directly if possible, rather than using 'Sir or Madam Manager'. Use 'Dear IT Specialist' or 'Dear [Company Name] Support Team'.
coherence cohesion
Clearly specify the problem in one paragraph, including the main issue (internet connectivity), and any secondary issues (computer freezing) in another separate paragraph. This helps in addressing each problem distinctly.
coherence cohesion
Use paragraphs effectively: one for introducing the problem, another for detailing the issues, and a third for your request. This structure enhances readability and comprehension.
task achievement
Adopt a more formal tone and avoid using colloquial language. Address the letter's recipient professionally and maintain this demeanor throughout the letter.
general
Check the letter for grammatical errors and ambiguous phrases to ensure clarity and professionalism in your writing.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • Technical specifications
  • Operating system
  • Connectivity issue
  • Diagnostic steps
  • Error messages
  • Remote assistance
  • Consultation
  • Inconvenience
  • Troubleshooting
  • Appreciation
  • Contact information
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