There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

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Dear Mr Smith, I hope
this
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email finds you well. My name is Federica Speciale and I am a regular passenger on bus 347 which stops in Beechbooro. I'm writing
this
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letter to express my concerns about the reliability of the service in the recent past. As I mentioned above, I am a regular passenger of bus 347, I take it every morning at 6.45 am to go to work
however
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this
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has rarely been on time in the past few weeks. I am sure you can understand my frustration as long as these constant delays result in
myself
Correct pronoun usage
me
show examples
beeing
Correct your spelling
being
late for work.
This
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wouldn't be a big issue if there was a bus prior to the one I usually take,
for
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this
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reason, if I suggest a possible solution it would be to add more early rides to allow people like me to be on time at their own jobs. In conclusion, I would like to thank you for the time you dedicated me reading my email waiting to hear from you about a possible solution. Yours sincerely, Federica Speciale.
Submitted by ste.deblasi.97 on

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task response
Ensure you fully describe all the problems mentioned in the task, not just the tardiness but any others affecting the service.
task response
To improve task response, explain in more detail how the problems are affecting you personally and potentially suggest more than one solution to address these issues.
coherence and cohesion
Use clear paragraphing to separate your introduction, each problem or point of discussion, and your conclusion for better logical structure.
coherence and cohesion
Incorporate a variety of linking phrases to smoothly connect ideas and enhance the flow of your writing for greater cohesion.
greeting and closing
Your closing sentence can be enhanced for a more formal and polished finish. Consider using 'I look forward to your prompt response regarding these issues.'

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Topic Vocabulary:
  • adhering to schedules
  • inconvenience
  • daily routine
  • punctuality
  • frequency during peak hours
  • overcrowding
  • commuters
  • update system
  • reliable
  • maintenance
  • breakdowns
  • irregular bus timings
  • passengers
  • delays
  • unreliable
  • appointments
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