You have ordered a product on a website and received a different product. Write a letter the company. 1. Describe the product you ordered 2. Explain why you aren’t satisfied with the product you received 3. Let them know what actions you expect them to take

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Dear Sir The purpose of writing

this

Linking Words

letter is to demonstrate my dissatisfaction

about

Change preposition

with

show examples

an order that

Change the capitalization

show examples

placed through your online platform. I

have

Unnecessary verb

apply

show examples

ordered the JBL wireless headphones on April 20,

2024

Add a comma

2024,

show examples

and after a wait of five

days

Add a comma

days,

show examples

I received the order.

However

Linking Words

; when I opened it, I

got

Verb problem

was

show examples

flabbergasted to see that the box was already opened and

then

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packed again. When I looked at the product it was of another brand, which I did not order. I instructed the JBL earphones because those are of very good quality which attached

with

Change preposition

show examples

the

bluetooth

Change the capitalization

Bluetooth

show examples

Change preposition

apply

show examples

phone

Correct article usage

the phone

show examples

and I

Wrong verb form

have been

show examples

used to

organize

Wrong verb form

organising

show examples

these

from

Change preposition

for

show examples

a very long time. I am unsatisfied with the product because of authority

reason

Fix the agreement mistake

reasons

show examples

, only the customer has

right

Correct article usage

the right

show examples

to open the box and it is the duty of

company

Correct article usage

the company

show examples

to make sure to deliver the right item. I tried using these headphones but not working properly as the sound is breaking down in the ears. Maybe these are used ones and very old as I am not able to attach

Correct pronoun usage

them with

show examples

with

Change preposition

show examples

Iphone

Correct your spelling

iPhone

Moreover

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;

this

Linking Words

set is not paired by any other Android device. I called the customer care service and complained about the issue but they are not able to solve my problem. So, I would suggest either

replace

Wrong verb form

replacing

show examples

the device with

new

Correct article usage

a new

show examples

one or

send

Wrong verb form

sending

show examples

me a full refund. Waiting for your prompt reply! Yours Faithfully, Enm

bawanpreet070Mon Mar 25 2024

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Writing Tone

Begin by addressing the recipient in a more formal manner, such as 'Dear [Company Name] Customer Service,' to improve the professional tone of your writing.

Task Response

Be more specific when describing the product you ordered and the issue you encountered. This might include model numbers or specific features of the JBL wireless headphones, to ensure your complaint is clearly understood and actionable.

Logical Structure

Structure your letter more clearly by organizing it into distinct paragraphs; one for introducing the problem, another for explaining your dissatisfaction, and a final one outlining the steps you expect for resolution. This will enhance the logical flow and make your argument more persuasive.

Greeting and Closing

Use a polite closing statement followed by your name to end your letter. This could be 'Sincerely' or 'Kind regards,' which are more formal and appropriate for this context.

Writing Tone

Instead of directly stating emotions ('I got flabbergasted'), express your disappointment or dissatisfaction more formally. This will maintain a professional tone throughout your letter.

Coherence and Cohesion

Check for any grammatical errors or typos before submitting your letter. Proper grammar and clear language can greatly improve your argument's coherence and the overall impression.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
22
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

238 words

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Topic Vocabulary:

order confirmation
invoice
discrepancy
substitute
standard procedure
customer service
replacement
refund
expedite
defective
product description
inconvenience
resolution

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You have ordered a product on a website and received a different product. Write a letter the company. 1. Describe the product you ordered 2. Explain why you aren’t satisfied with the product you received 3. Let them know what actions you expect them to take

As the number of cars increases, more money has to be spent on road systems. Some people think the government should pay for this. Others, however, think that drivers should cover the costs. Discuss both views and give your opinion.

Some people believe that the best way to reduce crime is to give longer prison sentences. Others, however, believe there are better alternative ways to reduce crime. Discuss both views and give your opinion.

Nowadays children are experiencing increased educational, social and commercial pressure. What are the reasons for this? What can be a solution to reduce the pressure?

For some people, shopping is not just about buying what is necessary, but is a form of entertainment. Do you think it is a positive or negative development?