When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer? Use specific reasons and examples to support your answer.
Companies around the world know that complaining is a common issue that they get almost every day. There are two types of complaints, complaints by writing and face-to-face. I personally prefer to complain by directly addressing the person in charge directly.
Some people like to tell their problems by writing in a customer satisfaction survey that had been given to them. The buyers do not have any pressure to write down their
badexperiences
and tend to give Correct your spelling
bad experiences
an honest reviews
about the product they Correct the article-noun agreement
an honest review
honest reviews
used
. Wrong verb form
use
However
, the buyers can not deny that complaining through a survey seems to be hard to get a fast response because the company has to check all of the answers first.
Furthermore
, these days, there is a significant increase in a
number of customers who do complain by meeting with the customer service staff. They feel more comfortable to tell the real issue that they have. Correct article usage
the
In addition
, this
schema of complaint is giving faster responses to the buyers especially when the thing that they bought is broken. For example
, if there is a phone cannot
be restarted the technician will fix it Correct pronoun usage
that cannot
then
maybe there are some rules that you have to know directly from the staff. Therefore
, it is better to give the feedback in person.
To conclude
, my choice of giving a complaint in a face-to-face meeting yields the trust of its clients in the enterprise's performance, even though, the writing schema is great too. Overall
, both ways are extremely useful in helping the client's problems be resolved.Submitted by nadhyra.haninda on
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Introduction
Consider adding a clearer introduction that explicitly states your preference and why you believe it is effective. This will help guide the reader through your argument.
Coherence
Use a wider range of linking words and phrases to better connect ideas and sentences for improved flow and coherence.
Examples
Provide more detailed examples from personal experience or hypothetical scenarios to strengthen your points and make your argument more convincing.
Conclusion
Make sure your conclusion succinctly summarises your preference and reasons, reinforcing the key points made throughout the essay.
Language Accuracy
Revise for minor grammatical errors and aim for variety in sentence structure to enhance the readability of your essay.
Task Response
Addressing the prompt by discussing a preference for complaining in person versus in writing
Use of Examples
Using relevant examples to support the preference, such as direct communication being potentially faster and more effective
Balance
Considering different perspectives on the issue, acknowledging the benefits of written complaints while arguing for in-person complaints
Fully explain your ideas
To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).
For we to consider an essay structure a great one, it should be looking like this:
- Paragraph 1 - Introduction
- Sentence 1 - Background statement
- Sentence 2 - Detailed background statement
- Sentence 3 - Thesis
- Sentence 4 - Outline sentence
- Paragraph 2 - First supporting paragraph
- Sentence 1 - Topic sentence
- Sentence 2 - Example
- Sentence 3 - Discussion
- Sentence 4 - Conclusion
- Paragraph 3 - Second supporting paragraph
- Sentence 1 - Topic sentence
- Sentence 2 - Example
- Sentence 3 - Discussion
- Sentence 4 - Conclusion
- Paragraph 4 - Conclusion
- Sentence 1 - Summary
- Sentence 2 - Restatement of thesis
- Sentence 3 - Prediction or recommendation
Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.