I am writing this letter to express my dissatisfaction with the recent experience I had with a food which I purchased from your pet store. It is dog food, I bought it yesterday
Dear Sir or Madam,
I am writing
this
letter to express my dissatisfaction with the recent experience I had with food which I purchased from your pet store. It is dog food, I bought it yesterday
The first thing which should be mentioned is that it expired a week ago. I did not notice thatLinking Words
,
because I was rushed to my work so that I could not check an expiration. 63
I realized Remove the comma
apply
this
Linking Words
,
after my dog had a bad stomachache. Remove the comma
apply
Then
, it was taken to a clinic special for pets, but my dog’s health is not good yet.
I would be very grateful if you Linking Words
refund
me, as I feel that it is not worth the money I paid for it and affected my dog's health. You should check the product again to avoid encountering the same thing.
Hoping that my matter will be solved I shall wait for your reply at your earliest convenience.
Yours faithfully,
Mrs SmithWrong verb form
refunded
Submitted by ieltsielts81 on
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Task Achievement
Consider providing more specific details about the dog food, like brand or type, to strengthen your complaint.
Coherence and Cohesion
Proofread your letter to correct small errors, such as 'I was rushed to my work so that I could not check an expiration. 63',' but these are minor and have a marginal impact on understanding.
Coherence and Cohesion
Your letter has a good structure, with a clear introduction, body, and conclusion which efficiently explains the problem, the impact, and the resolution you are seeking.
Task Achievement
You have used a suitable tone throughout the letter, which is formal and appropriate for the situation, aligning well with the task requirements.
The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.