Your organized flight has been canceled. Write a letter to the airline company. You should 1)Complain about the situation 2)Request what you need from them to make a travel insurance claim 3)Suggest what they should do in future situations Write at least 150 words.
Dear Sir or Madam,
Much to my regret, I am writing to complain about the cancellation of my flight AC123
last
Saturday at 8:00 am. I planned to fly to Miami for my cruise trip starting on Saturday afternoon, however
, I received the suspension notice at 7:00 am that day . Because of this
short notice, I was not able to change my flight in advance and thus
missed my trip.
My airline ticket was booked with the cruise ticket in the same travel agency, so I need you help to write a letter for me to make a travel insurance claim. As per my travel agent’s request, the letter should include the title of your company, the flight number and when it was terminated, as well as
the manager’s signature.
I am still extremely disappointed that I cannot enjoy my vacation due to
this
situation. As the mistake was caused by your company, I suggest that you could give your customers the cancellation notification at least 24 hours before the departure in the future, so we could have sufficient time to change our tour plan.
I look forward to your reply with the letter I request.
Yours sincerely,
Georgiana LiuSubmitted by georgiana0818 on
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Coherence and Cohesion
To ensure clarity and better flow, consider using connectors and transitions between ideas more explicitly. For example, linking your request to the consequences of the flight cancellation could strengthen the cohesion of your letter.
Task Achievement
Your letter successfully addresses all the required tasks, but for a higher score, integrating detailed examples or elaborating on how the situation impacted you personally could enhance your response.
Writing Tone
You maintained a clear and respectful tone throughout the letter, effectively expressing your dissatisfaction.
Logical Structure
The structure of your letter is logical and organized, with each paragraph dedicated to a different aspect of the complaint, making your points easy to follow.