Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio

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Dear Sir or Madam, I am writing in regard to my recently bought Sony
radio
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

from one of your stores near Cleveland two weeks ago. Let me explain my situation. First of all, I have chosen your shop
according to
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

the best reviews on
internet
Add an article
the internet

The noun phrase internet seems to be missing a determiner before it. Consider adding an article.

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. Unfortunately, my purchased item did not work properly.
Additionally
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, I brought the
radio
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

back for the repairment. Since
then
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, I have been waiting for a week and extremely disappointed about it.
Furthermore
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, I would like to be informed about the reason for
delay
Correct article usage
the delay

It seems that there is an article usage problem here.

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.
Therefore
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, I was told, that the
radio
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

had a tiny damage and it would be repaired very quickly within a week. I would be grateful if the item is repaired and brought back to me immediately. If it is not, I would like to be supplied with a new
radio
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

of
a
Correct article usage
the

It seems that there is an article usage problem here.

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same brand and
a
Correct article usage
apply

It seems that there is an article usage problem here.

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model. Thank you for your consideration! I look forward to hearing from you. Yours Faithfully, Soso Khurtsidze
Submitted by sosokhurtsidzee on

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Improvement
Be sure to check for minor grammatical errors and ensure the use of varied sentence structures to enhance readability.
Enhancement
Try to provide more detail or evidence for each of your requests or statements to strengthen the persuasive and explanatory aspect of your letter.
Clarity
You have effectively communicated your situation and requests clearly.
Structure
Your letter presents a logical flow of ideas, which aids in easy understanding.
Tone
You've maintained a polite and appropriate tone throughout the letter, which is suitable for its purpose.
Topic Vocabulary:
  • malfunctioning
  • inconvenience
  • promptly
  • compensation
  • customer satisfaction
  • reliable
  • favorable resolution
  • essential
  • retail business
  • well-known chain
  • swift resolution
  • personal use
  • disappointment
  • frustration
  • inquiry
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