Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio

Dear Sir or Madam, I am writing in regard to my recently bought Sony
radio
from one of your stores near Cleveland two weeks ago. Let me explain my situation. First of all, I have chosen your shop
according to
the best reviews on
internet
Add an article
the internet
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. Unfortunately, my purchased item did not work properly.
Additionally
, I brought the
radio
back for the repairment. Since
then
, I have been waiting for a week and extremely disappointed about it.
Furthermore
, I would like to be informed about the reason for
delay
Correct article usage
the delay
show examples
.
Therefore
, I was told, that the
radio
had a tiny damage and it would be repaired very quickly within a week. I would be grateful if the item is repaired and brought back to me immediately. If it is not, I would like to be supplied with a new
radio
of
a
Correct article usage
the
show examples
same brand and
a
Correct article usage
apply
show examples
model. Thank you for your consideration! I look forward to hearing from you. Yours Faithfully, Soso Khurtsidze
Submitted by sosokhurtsidzee on

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Improvement
Be sure to check for minor grammatical errors and ensure the use of varied sentence structures to enhance readability.
Enhancement
Try to provide more detail or evidence for each of your requests or statements to strengthen the persuasive and explanatory aspect of your letter.
Clarity
You have effectively communicated your situation and requests clearly.
Structure
Your letter presents a logical flow of ideas, which aids in easy understanding.
Tone
You've maintained a polite and appropriate tone throughout the letter, which is suitable for its purpose.

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Topic Vocabulary:
  • malfunctioning
  • inconvenience
  • promptly
  • compensation
  • customer satisfaction
  • reliable
  • favorable resolution
  • essential
  • retail business
  • well-known chain
  • swift resolution
  • personal use
  • disappointment
  • frustration
  • inquiry
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