Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio

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Dear Sir or Madam, I am writing in regard to my recently bought Sony

radio

Use synonyms

from one of your stores near Cleveland two weeks ago. Let me explain my situation. First of all, I have chosen your shop

according to

Linking Words

the best reviews on

internet

Add an article

the internet

show examples

. Unfortunately, my purchased item did not work properly.

Additionally

Linking Words

, I brought the

radio

Use synonyms

back for the repairment. Since

then

Linking Words

, I have been waiting for a week and extremely disappointed about it.

Furthermore

Linking Words

, I would like to be informed about the reason for

delay

Correct article usage

the delay

show examples

Therefore

Linking Words

, I was told, that the

radio

Use synonyms

had a tiny damage and it would be repaired very quickly within a week. I would be grateful if the item is repaired and brought back to me immediately. If it is not, I would like to be supplied with a new

radio

Use synonyms

Correct article usage

the

show examples

same brand and

Correct article usage

apply

show examples

model. Thank you for your consideration! I look forward to hearing from you. Yours Faithfully, Soso Khurtsidze

sosokhurtsidzeeFri Apr 19 2024

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Improvement

Be sure to check for minor grammatical errors and ensure the use of varied sentence structures to enhance readability.

Enhancement

Try to provide more detail or evidence for each of your requests or statements to strengthen the persuasive and explanatory aspect of your letter.

Clarity

You have effectively communicated your situation and requests clearly.

Structure

Your letter presents a logical flow of ideas, which aids in easy understanding.

Tone

You've maintained a polite and appropriate tone throughout the letter, which is suitable for its purpose.

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
4
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

161 words

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Topic Vocabulary:

malfunctioning
inconvenience
promptly
compensation
customer satisfaction
reliable
favorable resolution
essential
retail business
well-known chain
swift resolution
personal use
disappointment
frustration
inquiry

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