When you received a device ordered online you discovered that it was damaged. Write a letter to the company. In your letter: • Explain what you ordered and the problem with it; • Tell how important is this purchase to you; • Ask for solutions of the problem. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ....,
Dear Sir/ Madam,
I am Rony Roy, Writing
this
letter to inform you that I got a damaged parcel. Last
week I ordered headphones from your online store and payment was made by card. today I received that package not in good condition in which the one pair of device is missing.
I purchased because
Correct pronoun usage
it because
this
product has very good Google reviews. Also
I wanted to gift to my special one on his special day which is my father's birthday which is after 2 days. Now please provide me with some solution on Add a comma
Also,
this
. Either you can refund me the full amount of the product so that I can buy the same headset from an offline store or give me express delivery service within a day.
I am waiting for your response, reply on this
as soon as possible as it is very important for
me. I really appreciate your efforts .Thank you.
Your's faithful,
Rony RoyChange preposition
to
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structure
Ensure all paragraphs clearly address different points of the letter. Your letter did this well, but make sure each paragraph has a distinct focus for even clearer structure.
detail
Consider providing more detailed descriptions or specifics when discussing the damage or how the issue impacts you, to strengthen the task achievement.
accuracy
For a more polished look, check for minor errors or omissions, such as missing words ('the one pair of device is missing' could be 'one device from the pair is missing') to enhance clarity.
structure
Good structure and clear paragraphing, making the letter easy to follow.
tone
Appropriate tone for a formal letter, maintains respect and civility throughout.
task response
Effectively includes all requested elements: description of the problem, its importance, and asks for solutions.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,