Your internet connection has been slow and intermittent. Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

#internet #connection #service #provider #engineer #visit #home #request #reduction #bill

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Dear Sir or Madam, I am writing

this

Linking Words

letter to complain about the poor

internet

Use synonyms

connectivity. I have been a regular customer of your company for the past five years and received good quality services until

last

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month;

however

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, the data speed of the

internet

Use synonyms

has been reduced for at least a month. Indeed, I feel dismayed because I have to submit a project next week, for which I require a continuous

internet

Use synonyms

connection. Despite having technical knowledge, I am not able to troubleshoot the problem. I request you to arrange for an engineer to solve

this

Linking Words

problem at your earliest convenience. Kindly inform me in advance when the engineer will arrive so that I can be present at home by that time. Because I have not been able to use the

internet

Use synonyms

as per your service, I would like to receive some concession on

this

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month's bill. I am looking forward to a resolution

along with

Linking Words

the reduction in the bill. Yours faithfully, Amandeep Kaur

Submitted by immysandhu94 on Wed May 15 2024

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complete response

The letter achieves its primary purpose, but it could be improved with more specific details about how the internet issues affect your daily life or work. For example, mentioning specific problems you faced due to slow speed or instances of complete disconnection can add weight to your complaint.

single idea per paragraph

The structure of the letter is clear, but the paragraph discussing the technical knowledge could be split to enhance readability. For instance, separate your request for an engineer from your inability to troubleshoot the problem.

greeting and closing

The letter starts with a clear and polite introductory paragraph, stating the purpose of the complaint.

suitable writing tone

The tone of the letter is appropriate for a formal complaint, maintaining politeness throughout.

4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

166 words

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Topic Vocabulary:

Dissatisfaction
Intermittent
Impact
Urgency
Compensation
Resolution
Service provider
Inconvenience
Streamlining
Connectivity

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