Your internet connection has been slow and intermittent. Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Dear Sir or Madam, I am writing

this

letter to complain about the poor

internet

connectivity. I have been a regular customer of your company for the past five years and received good quality services until

last

month;

however

, the data speed of the

internet

has been reduced for at least a month. Indeed, I feel dismayed because I have to submit a project next week, for which I require a continuous

internet

connection. Despite having technical knowledge, I am not able to troubleshoot the problem. I request you to arrange for an engineer to solve

this

problem at your earliest convenience. Kindly inform me in advance when the engineer will arrive so that I can be present at home by that time. Because I have not been able to use the

internet

as per your service, I would like to receive some concession on

this

month's bill. I am looking forward to a resolution

along with

the reduction in the bill. Yours faithfully, Amandeep Kaur