There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success. Write a letter to the manager of the sports centre. In your letter: • describe what the problem with the changing rooms is • say what happened the last times you complained • explain what you want the manager to do.

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Dear Sir or Madam, I am writing in order to complain about the changing rooms in Sadaf Center. I am Mah Ka working out in
this
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gym on a regular basis. Since I started to work out in
this
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complex, the door of the changing room
have
Change the verb form
has
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been broken.
Therefore
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, most customers suffer from
this
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problem on a regular basis.
Although
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I complained several times about
this
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problem to the staff, I could not receive a suitable answer. The
last
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time I complained about
this
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problem to your staff, the supervisor came and wrote the details about the door.
Then
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, she promised to repair
this
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in a timely manner, but unfortunately, it has not been repaired yet. To rectify
this
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situation, I demand that you repair
this
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door.
In addition
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, in my idea, monitoring staff activities is essential to your complex. I suggest setting up a box for recommendations at the public hall. I hope
this
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matter will be dealt with you as soon as possible. Yours faithfully, Mah Ka
Submitted by kargar.mh1992 on

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coherence cohesion
To enhance coherence and cohesion, consider providing more linkage between different paragraphs, especially while transitioning from the problems to the actions taken.
task achievement
While the response to the task prompt is comprehensive, adding a bit more detail on the impact of the problem on customers could bolster your task achievement score.
coherence cohesion
The letter has a clear and polite closing which aligns well with the formal tone required.
task achievement
Your writing tone is formal and appropriate for a letter to a manager, which strengthens the overall impression.
Topic Vocabulary:
  • frequent user
  • specific issues
  • cleanliness
  • hygiene
  • broken facilities
  • lack of supplies
  • address the issue
  • response
  • emphasize
  • well-maintained
  • comfort
  • hygiene
  • politely
  • firmly
  • request
  • resolve
  • prompt resolution
  • discuss
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