You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email •Give details of your purchase •Describe the problem •Explain why you need a replacement urgently

Dear Sir or Madam, I am writing to inform you that I am not satisfied with the
skirt
which you have sent me. I bought a leather black
skirt
from your website on the 15th of August, but a white one was sent
for
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to
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me
instead
.
Furthermore
, the style of the leather
skirt
is completely different from the picture, I assume that the picture which is uploaded to your website belongs to the original product. Unfortunately, you have sent me a fake product in the wrong colour. I would like to send back
this
skirt
and purchase a black dress “Code: Diamond 201”. I would be grateful if you could send me the dress via DHL post
,
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because I am planning to wear it to my sister’s birthday party which will be held next Friday. I am looking forward to hearing from you soon. Yours Faithfully, Negar Sedigh
Submitted by Negar_seddigh on

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task achievement
Consider adding specific details about the size or order number to further strengthen your claim.
task achievement
Try to elaborate slightly on how the error has caused inconvenience to you.
coherence cohesion
Ensure each paragraph clearly supports a single idea to maintain a high level of coherence and cohesion.
coherence cohesion
The letter is well-structured and follows a logical order.
task achievement
Formal tone is maintained throughout the letter.
coherence cohesion
Greeting and closing statements are appropriate and polite.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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