You have recently ordered an item from the internet, but are not happy with the purchase. Write to the company. In your letter •Describe what you purchased •Explain why you are not happy with the purchase •Tell them what you would like them to do about the situation

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Dear Sir/Madam, I am one of your loyal customers and I am writing to show my dissatisfaction with the product which I have purchased from your online store. Recently, I bought a Samsung Galaxy

smart watch

Correct your spelling

smartwatch

show examples

. As soon as I received it, I was totally disappointed.

Firstly

Linking Words

, the sensor of the watch is faulty.

Secondly

Linking Words

, it does not have

any

Correct determiner usage

show examples

charger. Without

charge

Add a comma

charge,

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it would not work.

Although

Linking Words

Remove the comma

apply

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I tried to find the same, I couldn't get it anywhere. I am grieved and annoyed. Yours is supposed to be one of the most reputed online

store

Change to a plural noun

stores

show examples

. I request you to kindly replace the damaged item with the new one. If it is not possible to replace it, do refund the amount as it comes under

return

Correct article usage

the return

show examples

policy. I have attached the payment receipt. Do not hesitate to contact me if you need any assistance. I look forward to hearing from you. Yours faithfully, Preet

krnveerrsinghFri Jun 14 2024

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coherence cohesion

In the opening paragraph, it's good to briefly mention what the letter will be about, preparing the reader for the details that follow. For example: 'I am writing to express my dissatisfaction with a recent purchase from your online store.' This adds clarity and prepares the reader for the specifics.

task achievement

When explaining why you are not happy with the purchase, consider indicating how these issues affect you or your usage of the product. This adds depth to your explanation and makes it more persuasive.

coherence cohesion

The letter opens with a clear and polite greeting, establishing a respectful tone which is appropriate for a complaint letter.

task achievement

You have clearly described the item purchased and listed the issues in a detailed manner, making it easy for the reader to understand the problem.

task achievement

The request for a replacement or refund is clearly stated, giving the company a clear understanding of what corrective action you expect.

coherence cohesion

The closing of the letter is polite and professional, including an offer to provide further assistance and expressing anticipation for a response. This encourages a positive interaction.

3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
6
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

154 words

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You have recently ordered an item from the internet, but are not happy with the purchase. Write to the company. In your letter •Describe what you purchased •Explain why you are not happy with the purchase •Tell them what you would like them to do about the situation

Some people think that children should be raised by all family members like grandparents, uncles and aunts and not just parents. Discuss both side and give your opinion?

In some countries, more people are becoming interested in finding out about the history of the house or building they live in. What are the reasons for this? How can people research this question?

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