You have recently ordered an item from the internet, but are not happy with the purchase. Write to the company. In your letter •Describe what you purchased •Explain why you are not happy with the purchase •Tell them what you would like them to do about the situation
Dear Sir/Madam,
I am one of your loyal customers and I am writing to show my dissatisfaction with the product which I have purchased from your online store.
Recently, I bought a Samsung Galaxy
smart watch
. As soon as I received it, I was totally disappointed. Correct your spelling
smartwatch
Firstly
, the sensor of the watch is faulty. Secondly
, it does not have any
charger. Without Correct determiner usage
a
charge
it would not work. Add a comma
charge,
Although
,
I tried to find the same, I couldn't get it anywhere.
I am grieved and annoyed. Yours is supposed to be one of the most reputed online Remove the comma
apply
store
. I request you to kindly replace the damaged item with the new one. If it is not possible to replace it, do refund the amount as it comes under Change to a plural noun
stores
return
policy. I have attached the payment receipt.
Do not hesitate to contact me if you need any assistance. I look forward to hearing from you.
Yours faithfully,
PreetCorrect article usage
the return
Submitted by krnveerrsingh on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
coherence cohesion
In the opening paragraph, it's good to briefly mention what the letter will be about, preparing the reader for the details that follow. For example: 'I am writing to express my dissatisfaction with a recent purchase from your online store.' This adds clarity and prepares the reader for the specifics.
task achievement
When explaining why you are not happy with the purchase, consider indicating how these issues affect you or your usage of the product. This adds depth to your explanation and makes it more persuasive.
coherence cohesion
The letter opens with a clear and polite greeting, establishing a respectful tone which is appropriate for a complaint letter.
task achievement
You have clearly described the item purchased and listed the issues in a detailed manner, making it easy for the reader to understand the problem.
task achievement
The request for a replacement or refund is clearly stated, giving the company a clear understanding of what corrective action you expect.
coherence cohesion
The closing of the letter is polite and professional, including an offer to provide further assistance and expressing anticipation for a response. This encourages a positive interaction.