You want to complain about the service you received in the hotel you stayed in while attending a recent meeting. Write a letter to the person who organised the meeting. In your letter • describe the meeting • explain the problems with the service • suggest what the meeting organiser should do.

Dear Mr Smith, I am writing to express my dissatisfaction with the poor service provided at 'The Byke' hotel on 04th August.

This

is to inform you that the client meeting was held in the same hotel on 05th August on the 6th floor to discuss the business requirements of our new highway project.

Moreover

, there were 5 more employees

along with

me who were part of

this

meeting. I am disappointed with the maintenance of amenities and hygiene. The first problem was that the air conditioner was blowing hot air.

Furthermore

, the bedsheets and towels were unclean which made the matter worse,

thus

, I tried to call them multiple times at reception. Unfortunately, it was unanswered. I would suggest that you connect with the hotel manager and make sure to provide clean sheets and towels.

Additionally

, bring them to notice to ensure that there is someone who answers the calls at the reception. Thank you for taking

this

matter into consideration. Yours sincerely, Kinnari Bodade