You use public trasnport and have been facing issues. Write a letter to the public transport autoroties. In your letter include: why public transport is important to you what problem you face suggest what can be done to improve public transport
Dear sir,
For the past three months, I have been having issues with your transport services.
Initially
, I was very excited when your new buses started operating in the city, however
, I found out that they do more harm than good, and sincerely, this
isn't good enough for your business.
As you can see, the city transport systems which include your mega bus transits are very important to my daily activities. Especially, I use your buses to transport myself daily to work, and since they come with cheaper offers, I also
use them for intercity tour
Fix the agreement mistake
tours
instead
of train
. Fix the agreement mistake
trains
Therefore
, I am active
client of your company.
Actually, for the past ninety days, I have noticed that your buses come late to their stations and they don't arrive at designated destinations on time. Add an article
an active
Also
, the issue with rescheduling
of tickets is becoming unbearable. Add an article
the rescheduling
As a result
of these, I have missed my business appointments on several occassions
and Correct your spelling
occasions
this
has been posing threats to my work.
As a solution, and because I like your company, I will suggest you work more on your customer services
and Fix the agreement mistake
service
punctuality
of your vehicles. If not, I will not hesitate to patronize other transit companies Correct article usage
the punctuality
instead
.
Thanks for your understanding.
Yours sincerely,
Moses.Submitted by peteromisakin on
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task achievement
Provide more specific examples or scenarios that illustrate the problems you are facing. This will help in achieving a more complete response.
coherence cohesion
Although the logical structure is good, you could improve coherence by using more transitional phrases to better link your ideas.
task achievement
The letter has an appropriate and polite tone throughout, making it suitable for a formal complaint.
coherence cohesion
The letter is well-structured into clear paragraphs, each focusing on a single idea or topic, which makes it easy to follow.
coherence cohesion
The greeting and closing are appropriate for a formal letter.
The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.
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