YOU RECENTLY HAD SOMETHING DELIVERED TO YOUR HOME . YOU NOW REALISED THE PERSON WHO DELIVERED IT DAMAGED SOMETHING IN YOUR HOME WHILE THEY WERE DELIVERYING THE ITEM. Write a letter to the manager of the delivery company. In your letter: Give details of the delivery Describe what was damaged Say what you would like the manager to do

Dear Mrs or Ms manager, I’m writing to inform you about something awful that unfortunately happened during
a
Remove the article
apply
show examples
delivery
from the UK using your company.
This
unwanted event took place
last
week at my home address. To help you find out more about
this
I will make your life easier and give some details about the
delivery
. I
was
Wrong verb form
have been
show examples
waiting so far for an important
delivery
from the United Kingdom to Seattle, United States. So, after a couple of weeks of waiting, when the day of
delivery
came I wasn’t at home because the
delivery
, which was of furniture, was expected in the working hours. To make it clear, I left a note on the front door.
This
note informed the courier to leave the stuff in the yard and not to come
in
Change preposition
into
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the house, even though my wife was at home. Unfortunately, he didn’t take it into consideration. Now,
as a result
of his action,
firstly
, I have my kitchen in extremely bad condition. The table is broken and it cannot be fixed, I tried a lot to have it repaired, but it seems that the furniture fell down because of the unbalanced way of arranged and it really damaged an important piece of furniture
that is
crucial for us because it is the table where I and my family are eating together.
Secondly
, the floor has some scratches. I cannot explain
this
but, I think there is a problem with your employees and their attitude.
Nevertheless
, I’m a bit hopeful that the situation will be improved in the following days. That’s the reason I’m asking for some assistance. I need a representative member to contact me and to have
this
problem solved by talking. Of course, I need a refund to fix all of the damages, but we will negotiate
this
in a call. Best regards, User567
Submitted by nicolletameriacri on

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coherence cohesion
Consider breaking down longer sentences to enhance readability. For example, separate detailed information into more digestible parts.
task achievement
Include specific details, such as the exact time of delivery and the specific date, to add clarity and precision to your response.
suitable writing tone
The letter maintains a polite and professional tone throughout, which is appropriate for addressing a formal complaint.
logical structure
Each paragraph addresses a specific aspect of the complaint, which helps in structuring the response logically.

Contractions

Formal and informal language refers to using different forms of language in different settings.

In informal writing, you can use contractions such as I’ll and Сan’t.

In formal writing, you should write I will and Can not.

Do not use exclamation mark in formal writing, but you can use it in informal writing.

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