Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

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Dear Customer Service Team, I am writing to formally report an issue with an item I recently purchased from your company. I placed an order for a wireless Bluetooth speaker (Model: XB-500) on January 15, 2025, through your website, Order #A12345678. The package was delivered to me on January 20, 2025. Unfortunately, upon unboxing the item, I noticed that it was not functioning properly. The speaker does not turn on, even after being fully charged, and there is no sound output when I attempt to connect it to my devices. I have tried troubleshooting it using the provided manual, but the issue persists. I would appreciate it if you could arrange for a replacement unit to be sent to me as soon as possible. Alternatively, if a replacement is not available, I would like to request a full refund. Please let me know how to proceed with the return process. I look forward to your prompt response and a resolution to
this
Linking Words
issue. Thank you for your attention to
this
Linking Words
matter. Yours sincerely, Krushang Patel.

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coherence and cohesion
Ensure each paragraph focuses on a specific idea; while your structure is good, slight improvements could enhance clarity.
task achievement
Make sure to check your details (date and order number) for accuracy, as they can impact the completeness of your response.
coherence and cohesion
Your letter has a clear logical structure with a proper greeting and closing, which is great for a formal letter!
task achievement
The tone of your letter is polite and professional, which is suitable for customer service correspondence.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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