You recently stayed at a hotel for a conference with your company and there were several problems with your room.Write to the hotel management to complain.

Dear Sir/Madam
Add the comma(s)
,
show examples
I am writing in order to complain about a shortage of your
hotel
's rooms.I made up my mind about stayed your guest house with my company.We thought that the conditions of the lodge were excellent.But we are wrong in
this
choice. First of all,we looked for excellent hotels.Your
hotel
has been praised by people.
Then
,we came to the boarding
hotel
and paid for rooms.We chose
luxury
Correct article usage
a luxury
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room.We came to
this
hotel
as five people.
However
Add a comma
However,
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there were several problems in the room when we came into there.
For example
, we are five people but there are a few sofas.Again
problem
Correct article usage
the problem
show examples
is that bathroom did not clean and the headlight did not work.
Room's
Correct article usage
The room's
show examples
equipments
Change the wording
equipment
types of equipment
pieces of equipment
show examples
were
Correct subject-verb agreement
was
show examples
also
unsatisfactory.We were deceived.Because the
hotel
workers took a lot more money from us than other vacationers.We were very angry when we found out.We told them everything.They said that we will solve all the problems and we will receive a full refund money.We waited.But they
has
Change the verb form
have
show examples
still not
solve
Change the verb form
solved
show examples
problems.And,they did not receive a full refund.We extremely got angry.That's why,I am writing
letter
Add an article
a letter
the letter
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you
Change preposition
to you
show examples
as
complaint
Add an article
a complaint
show examples
. We would like you will receive a full refund money.We are looking for another
hotel
.We will not return
this
Change preposition
to this
show examples
place.I look forward to hearing from your reply. Yours sincerely Komiljonova Komilaxon
Submitted by omondavlat91 on

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logical structure
The letter needs to be more logically structured to improve readability. Consider organizing your complaints and suggestions into distinct paragraphs.
single idea per paragraph
Ensure each paragraph focuses on a single idea. For example, separate the initial description of the booking process from the specific complaints about the room.
logical structure
When discussing the problems and interactions with the hotel staff, avoid repetitive statements and provide clear, concise points.
greeting and closing
The greeting and closing of the letter are appropriate and polite.
complete response
The letter covers all the main points of the complaint, including specific issues and desired actions.
suitable writing tone
The tone of the letter is generally suitable for a formal complaint.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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