You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. In the letter, you should: • Where you stayed • What the problems were • How they can fix your complaints

Dear Sir/Madam, I am writing
this
letter to express my dissatisfaction with the facilities provided during our recent company stay held at your hotel on August 26th, 2024. Unfortunately, we encountered several issues that significantly impacted our event.
Firstly
, the meeting room's air conditioning system was not working properly, resulting in an uncomfortable and stuffy atmosphere for all attendees. Despite informing the hotel staff, the problem remained unresolved throughout the day.
Secondly
Add a comma
Secondly,
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the audio-visual equipment was not set up as requested. The projector frequently malfunctioned, and the sound system had considerable feedback, making it difficult for presenters to communicate. These issues disrupted our meeting schedule and reduced the
overall
productivity of our session. Important presentations had to be
pause
Wrong verb form
paused
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and rescheduled, and the uncomfortable environment made it challenging for participants to stay focused. To ensure a better experience for future guests, I suggest that your hotel conduct a thorough check of all meeting room equipment and facilities before
event
Add an article
the event
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.
Additionally
providing prompt and effective support for any issues that arise during meetings would greatly enhance the service quality. I trust that you will take all these concerns seriously and make the necessary improvements. Thank you for your attention to
this
matter. Yours sincerely, Sukhmanpreet Kaur
Submitted by sukhmangrewal39 on

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coherence and cohesion
To enhance coherence, consider providing a brief summary of the problems at the end of the body paragraph before moving on to the solutions.
task achievement
In the task achievement category, specifying the exact time when the issues occurred and whom you reported them to might strengthen the argument.
tone
The letter has a clear and polite tone, appropriate for a formal complaint.
structure
The structure of the letter is very logical with a clear issue explanation followed by suggestions for improvement.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • I am writing to express my dissatisfaction with...
  • ...which I encountered during my recent stay at...
  • The first issue was...
  • Additionally, I found that...
  • Moreover, the... was not up to standard.
  • I suggest that...
  • This experience has left me...
  • I hope you will address these concerns promptly by...
  • To improve your service, you could...
  • As a form of compensation, I would appreciate...
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