You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

#laptop #computer #purchase #flaw #company #situation #action

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Good afternoon, dear sir/madam. My name is Anastassia, I'm your permanent client. First of

all

Add a comma

all,

show examples

let me, please, express my real delight in your online shop. It was not my

first,

Linking Words

even not the second purchase in your store, and I know that you have the best customer support I have ever seen. 4 days ago I bought my new laptop from the website. The laptop number on the site was LLT12345, and the parcel's number was NT567432CA. I urgently needed a new computer for my work. When I bought it, I ordered the Windows and Office installation. But when I obtained the parcel and started to check it, I recognized that it was empty. I guess it was unintentional,

however

Linking Words

, I really can't work now. So, I'm writing

this

Linking Words

letter with the purpose of asking for a solution. I am convinced, that you can send a technician to install it to my laptop at all of the programs I have purchased.

Moreover

Linking Words

, I think that it'll be the best solution to my problem. Looking forward to hearing from you. Best regards, Anastassia.

Submitted by anastasia on Thu Aug 29 2024

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task achievement

Consider providing a bit more detail about the flaw or issue for complete clarity.

coherence cohesion

The greeting and closing are polite and appropriate, demonstrating good command of formal writing conventions.

task achievement

The letter maintains a courteous and respectful tone throughout, which is essential in formal communication.

coherence cohesion

Each paragraph addresses a single idea, which makes the letter easy to follow.

coherence cohesion

The logical structure is clear and well-organized.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

183 words

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Topic Vocabulary:

flaw
purchase date
troubleshooting steps
affecting
repair
replacement
refund
contact information
follow-up
model
issue
malfunction
defective
customer service
warranty
inconvenience
resolution
immediate action
sincerely
regards

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You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

Some people think that a good diet and exercise are not necessary for a healthy and long life. To what extent do you agree or disagree?

In some countries, university students live at home with their families while they study, whereas in other countries students attend university in another city. Do you think the benefits of living away from home during university outweigh the disadvantages?

Some people feel unsafe either staying at home or going out. What are the possible reasons for this? What can be done to address this issue?

The percentage of people arrested from 1990 until 1994