Dear Sir/Madam,
I am writing
this
letter to you to relay some difficulties I have witnessed in the past couple of weeks with your bus service company with reference to reliability in the "Okwa area" where I live: The major concerns I have are directed towards the arrival time of the vehicle and their functional conditions.
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Firstly
, with reference to when they arrive; I have been late to work on three occasions because of the delay I encountered with the buses arriving later than indicated on the app and Linking Words
this
caused me to receive queries at all instances. Linking Words
Secondly
, as regards the working conditions; it is with great displeasure to mention that on one of my trips, the vehicle encountered an issue with the engine which caused all passengers to be left stranded and I arrived at my destination very late.
I will advise the company to review its app features Linking Words
such
as the arrival time and program a range of arrival times Linking Words
instead
of a particular one so that individuals can schedule themselves better. Linking Words
Also
, frequent servicing and vehicle check-ups will ensure that they are in good and functional condition.
I earnestly look forward to your swift and positive response.
Yours faithfully,
Oluwadamilola Owolabi.Linking Words
damilolasogbanmu