Write a letter to the Manager to complain about the problems that you met on the flight recently. In your letter you should: - 1. give details of flight 2. What were the issues with the flight. 3. What you want the manager to do about it.

Dear Sir or Madam, I am writing to express my concerns regarding the unbearable issues experienced during my journey with your esteemed airline. The flight was scheduled to depart from Dubai Airport at 4:00 p.m. with an anticipated landing time of 7:00 p.m. in Delhi on Friday,

last

week. The plane had two storeys seating first-class passengers on the upper level and economy passengers at the lower level.

While

multiple challenges were faced during the journey, the most prominent problem was the broken infotainment system which was a necessity during a flight with

such

a long duration.

Moreover

, the cabin crew was

also

unresponsive to the extent that the passengers had to walk up to the kitchen, even to get a cup of water. On top of it, the unhygienic washrooms

further

deteriorated the

experience

making the travel even more difficult. I would like to request a full refund of my ticket owing to the pitiful flying

experience

, especially as I paid extra for luxury flying.

Furthermore

, I suggest that the company should inspect the cleanliness of the plane before takeoff ensuring a pleasant

experience

for the customers.

Lastly

, it would be great if you could suggest to the higher authorities to ensure proper and efficient training of the flight attendants which will in turn bolster the customer

experience

. I hope you will consider my earnest request and look forward to hearing from you. Yours Sincerely, Raghav