You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline Company, write to the airline and explain what happened. Describe your bag and tell them what was in it and what they were going to do about it?

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Dear sir, I am writing about my bag which was lost when I was travelling to New Delhi on Indigo Airlines
last
week on 16th September. I complained to the on-board staff he told me to wait
at
Change preposition
in
show examples
the luggage section; but, I did not get any appropriate help. To be honest, I lost my luggage when I arrived at New Delhi airport.
In other words
, after arriving at the airport when I went to the luggage section my suitcase did not appear on the belt;
however
, I had been
waiting
Wrong verb form
waited
show examples
for one hour there but nothing happened.
Moreover
, about the bag, it was red in colour with a cross mark on the top of it.
Also
, it had valuable items related to my workplace
such
as a laptop, company documents and a credit card.
Therefore
, it will affect my work as it depends on
laptop
Correct pronoun usage
my laptop
show examples
and files. I request that you please try to find it on an immediate basis as I will not work without my laptop.
Also
, I would be grateful if you transferred my bag to my resident address whenever you find it. Looking forward to hearing from you soon. Regards, Ankit
Submitted by ankitkaushik4657 on

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Complete Response
Include more specific details, such as the flight number and the exact actions you have already taken to locate the bag.
Single Idea per Paragraph
Ensure each paragraph clearly presents a single idea or aspect of your complaint.
Greeting and Closing
The letter begins with a clear greeting and ends with a courteous closing, maintaining a polite tone throughout.
Suitable Writing Tone
The tone is formal and suitable for a complaint letter, expressing your situation without being overly demanding.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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