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Writing Samples /
Band 7.5

You travelled abroad and faced problems at airport. Write an letter to the airport manager and provide -your flight details -what is problem -suggest some improvements you want to see

#airport #manager #-your #flight #-what #-suggest #improvements
Dear Sir/Madam, I am writing to express my disappointment regarding the issues I faced at the airport.
Last
 week, I had a conference in Toronto, so I travelled on the date December 11, 2024, on flight A123 of your airline. It was a connecting flight from Mumbai to Toronto with 3 hours of layover in
Paris
. Unfortunately, my plane from Mumbai got delayed
due to
 some technical issues in the aircraft, because of which I missed my plane from
Paris
.
As a result
, I was unable to attend the conference and I had to take another flight from
Paris
.
Moreover
, I had to pay for a night's stay in a hotel in
Paris
.
This
 has caused a lot of inconvenience and my colleague had to present at the summit in place of me. Because of the inconvenience caused by your airline, I want you to please refund the money for my journey
as well as
 the additional cost I had to pay for the stay at the hotel. Please find attached a copy of the ticket for your reference. I hope you will understand my situation and will look into the matter. I look forward to hearing from you. Yours faithfully, Mitali
Submitted by mdpadiya10 on

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task achievement
Ensure all relevant flight details, such as dates and flight numbers, are included to enhance the clarity of the situation.
task achievement
Consider providing specific suggestions for improvements to assist the airport in addressing the issue.
coherence cohesion
The letter follows a logical structure, addressing the key points methodically.
coherence cohesion
The greeting and closing are appropriately formal, matching the purpose of the letter.
coherence cohesion
Each paragraph focuses on a single main idea, which helps maintain clarity and focus.
task achievement
The task is addressed well with a clear explanation of the problem encountered at the airport.
task achievement
The writing tone is polite and formal, suitable for addressing a complaint to an airport manager.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • flight details
  • flight number
  • arrival time
  • departure time
  • baggage claim
  • customer service
  • long queues
  • staff attitude
  • improvement suggestions
  • enhanced training
  • clear signage
  • lost luggage
  • travel experience
What to do next:
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