You recently borrowed an item of clothing from a friend. While you had this item, it was damaged. Write a letter to your friend. In your letter you should: • apologise for damaging the item of clothing • explain how it became damaged • say what you will do to fix the problem

Dear Maria, if you remember, I took your dress for my prom. And I have a problem with it. I want to apologise. When I tried to close it on my back, I heard a strange sound, and when I turned it off, I understood that I had broken it. I do not know how it happened. So, I think that you should know that. Sorry, Maria, I think that I should give you some money. Can you tell me how much
this
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dress costs?
Also
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, I can go to the woman who can fix it.
However
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, I want to say that I can do it quickly. In the end, I will do everything possible for the best results. If you want to get your money back, tell me about that.
In addition
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, I hope that you understand me
as well as
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you can. I can not wait to see your answer. Lots of love, your Evgeniya

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clarity
Be clear about what happened. Say simply: I broke the dress when I tried to fasten it.
action
Say the next step in a simple way. Tell what you will pay and how you will fix it.
structure
Put one idea in each paragraph. Start with sorry, then the reason, then the plan.
tone
Keep a kind and calm tone and use short, easy words.
tone
You give clear apology.
content
You offer money to pay for the dress.
action
You say you can fix it.
tone
The letter has a friendly feel.
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