IELTS Writing Correction Service
Writing Samples
Band 4.5

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

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Dear Manager, I am writing
this
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 letter to complain about the used
car
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 that I bought
about
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apply
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last
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 month from your
company
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. It is a 2011 Maruti Suzuki model and after a month, I am getting in trouble whenever I drive it. To make
this
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 situation even worse, your
company
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 didn't even reply to me when I tried reaching you. I did call
on
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apply
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the
company
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 office numbers, emailed you so many times, and
also
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 left
the
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apply
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text messages, but still I did not get any reply. The problems in the
car
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 frustrated me.
Engine
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The engine
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 of the
car
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 is not working properly as whenever I try to speed it up, it stops working. Apart from that, lights and even wipers are not in good condition. I am totally disappointed
from
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in
with
by
about
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 your service and I make sure to not recommend your
company
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 to anyone. Could you please send someone who can repair the
car
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at
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to
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 my place because I don't want to come
in
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to
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 your
company
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 because it will be a
wastage
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waste
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 of time as you dissatisfy me a lot with the worst service
.
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?
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 If not,
then
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 could I get my money back? I paid by cash so it would be
easy
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an easy
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 way for me to get the refund. I know you are
worst
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the worst
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company
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 in regards to customer service, but
still
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still,
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 I expect
the
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apply
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prompt action from your side. Yours faithfully, TY

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coherence and cohesion
Make sure to clearly organize your ideas, using separate paragraphs for each main point such as the issue with contacting the company, the car problems, and your request.
task achievement
Revise certain phrases for clarity and grammatical accuracy, such as 'I am getting in trouble' to 'I have had troubles' to enhance the professional tone.
task achievement
Use a more formal tone throughout the letter, avoiding phrases like 'you are worst company' which may come off as too harsh.
task achievement
The letter clearly states the key issues regarding both the car and the lack of communication from the company.
task achievement
You express your dissatisfaction and request for assistance clearly, which is important in a complaint letter.
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