The product you ordered through online shopping has been delivered but has some problems. You are writing a letter to the seller to complain. In your letter • Describe the details of the problem • What do you want the seller to do • What will you do if they do nothing You do NOT need to write any addresses. Begin your letter as follows:

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Dear Madam or Sir, I am writing to report some

issue

Fix the agreement mistake

issues

show examples

with my computer that I purchased from your online shop

last

Linking Words

week. First of all, I received my computer with a defective screen. probably, it might be in delivery time

however

Linking Words

there was no any damage on the box.

Also

Linking Words

, another problem is,that I ordered it with a rtx4090 graphic card but I got it with rtx4060. When you check the difference in price is big with these graphic cards. I request you to do something about it, I am thinking

to return

Change preposition

of returning

show examples

this

Linking Words

laptop back to you and I want you to refund my money. To be honest,

this

Linking Words

trade broke my trust in your shop, I have not gotten positive feedback from your customer service about

this

Linking Words

issue I expect you to take action on

this

Linking Words

problem.

Otherwise

Linking Words

, I will have to inform consumer protection so they can solve

this

Linking Words

problem for us. Thank you in advance Best regards Deniz Y.

ylcndg2799Wed Mar 05 2025

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task achievement

Ensure that your introduction clearly outlines the purpose of the letter. It may help to mention the order number for context.

coherence and cohesion

Watch for grammatical errors and punctuation to improve readability. For example, use 'there was no damage to the box' instead of 'there was no any damage on the box.'

coherence and cohesion

Try to separate your points into distinct paragraphs for better clarity. For instance, one paragraph could discuss the defective screen, while another could elaborate on the incorrect graphic card.

suitable writing tone

Your letter is polite and maintains a suitable tone, which is very important in such correspondence.

complete response

You clearly articulated your issues regarding the product, helping the seller understand your concerns.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

164 words

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Use a variety of complex and simple sentences

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In modern world, it is no longer necessary to use animals for food, clothing, or medicine. To what extent do you agree or disagree? Give reasons for your answer and include examples from your own experience.

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