E-mail has had a huge impact on professional and social communication, but this impact has been negative as well as positive. Do the disadvantages of using e-mail outweigh the advantages?

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The advent of
email
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has revolutionized professional and social interactions, offering unparalleled speed and convenience.
However
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, its drawbacks,
such
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as emotional detachment and misinterpretation, raise questions about its
overall
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impact.
This
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essay argues that
while
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email
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enhances efficiency, its disadvantages—particularly the erosion of human connection—significantly outweigh its advantages.
Email
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undeniably streamlines communication. For global businesses, it eliminates costly travel; employees across continents can collaborate without incurring expenses for flights or accommodation.
For instance
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, a 2021 report by Saudi Arabia’s Ministry of Commerce revealed that remote teams using
email
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saved the government $2.3 million annually in logistics.
Additionally
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,
email
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enables swift responses in urgent scenarios,
such
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as resolving client crises across time zones. Socially, it bridges distances; families in sprawling cities like Tokyo or São Paulo maintain daily contact without enduring exhausting commutes.
Thus
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,
email
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’s efficiency and cost-effectiveness are undeniable. Despite these benefits,
email
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’s impersonal nature often breeds misunderstanding. Without visual or tonal cues, messages can be misread—a terse reply might unintentionally offend. A Harvard Business Review study (2022) found that 40% of workplace conflicts stemmed from
email
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misinterpretations.
Furthermore
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, over-reliance on
email
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can erode interpersonal skills. Many struggle to craft clear, professional messages,
while
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others neglect face-to-face interactions, weakening team cohesion.
For example
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, tech startups like Zapier reported higher employee turnover when communication shifted entirely to
email
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, highlighting the risks of depersonalization. Face-to-face interaction fosters empathy and trust through nonverbal cues like eye contact and body language. In high-stakes scenarios—
such
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as corporate mergers or diplomatic negotiations—these nuances are irreplaceable. Apple’s executive team,
for instance
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, insists on in-person board meetings to gauge reactions and build consensus effectively.
Similarly
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, social bonds deepen when people share physical spaces; a smile or handshake conveys warmth that pixels cannot. Personal communication
also
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allows immediate clarification, reducing errors and fostering collaborative problem-solving. In conclusion,
while
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email
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excels in speed and convenience, its inability to convey emotion and its potential for miscommunication undermine its value. Human interaction remains paramount for building meaningful relationships and ensuring clarity.
Thus
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, the disadvantages of
email
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decisively outweigh its advantages, emphasizing the enduring importance of personal connection.

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task achievement
Ensure each main point is elaborated further with specific examples or evidence to strengthen the argument.
coherence and cohesion
Consider using more varied linking words and phrases to enhance the flow between paragraphs and ideas.
task achievement
The essay presents a well-structured argument and effectively engages with the topic, demonstrating a clear stance.
coherence and cohesion
Strong use of relevant examples and studies to support main points, making the argument persuasive.

Answer the 'Advantages and Disadvantages' topic

IELTS advantages and disadvantages questions normally give you a statement and ask you to comment on the advantages and disadvantages of that statement.

Answer structure for the type of essay

  • Introduction
  • Body paragraph 1 – advantages
  • Body paragraph 2 – disadvantages
  • Conclusion

Examples to start your body paragraph:

  • The main advantage is...
  • The disadvantage of this...
  • The main benefit...
  • Despite these advantages...
  • One possible drawback...

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Topic Vocabulary:
  • communication
  • professional
  • social interaction
  • efficiency
  • long-distance
  • information exchange
  • organization
  • distraction
  • miscommunication
  • non-verbal cues
  • escalation
  • interpersonal skills
  • reliance
  • personal relationships
  • digital landscape
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