You bought an electronic device and it is not working properly. Write a letter to the to the manager. - Describe the product you bought - Tell what you do to resolve the problem - Tell manager what you want

✨ Do you want to improve your IELTS writing?
Dear Sir or Madam, I am writing
this
Linking Words
letter to express my dissatisfaction with your service. I am extremely dissatisfied with the device that I bought . It was a musical player that
i
Change the capitalization
I
show examples
received from your shop 2 weeks ago . The main reason why I chose
this
Linking Words
certainly
Add a missing verb
is certainly
show examples
because of the Bluetooth system . It was my son’s birthday party we
had
Unnecessary verb
apply
show examples
decided to invite all
members
Correct article usage
the members
show examples
of our family and had some different kinds of shows with kinds of music. But when I turned it off I recognized that
Bluetooth
Correct article usage
the Bluetooth
show examples
system didn’t work well. The situation disappointed me as all the guests were waiting for me and didn’t understand what was the problem .
Therefore
Linking Words
that day I claimed whether it worked well or not. The staff highly recommended to me
this
Linking Words
product . If it is possible I would change
this
Linking Words
product to a new one . I would appreciate it if you look into the matter and offer a solution as soon as possible . I believe in your company’s reputation and hope that appropriate action will be taken Looking forward to a quick resolution Yours faithfully, Lili Piam

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence and cohesion
Consider breaking up longer sentences for clarity.
task achievement
Make sure to clearly state what action you would like the manager to take regarding the product exchange.
task achievement
You have maintained a polite and respectful tone throughout the letter, which is commendable.
coherence and cohesion
The letter effectively communicates your dissatisfaction and the context of the issue clearly.
Topic Vocabulary:
  • electronic device
  • brand
  • model
  • features
  • malfunction
  • troubleshooting
  • customer service
  • resolve the problem
  • frustration
  • refund
  • repair
  • replacement
  • prompt assistance
  • attention
  • sincerely
  • regards
What to do next:
Look at other essays: