You recently bought a jacket online, but when it arrived it was wrong in size and color. Write a letter to the online store. In your letter: 1. Describe the jacket you ordered 2. Explain what was wrong with the item you received 3. Say what you would like the company to do

Dear Sir or Madam, I am writing

this

Linking Words

letter to express my dissatisfaction with the

jacket

Use synonyms

that I bought from your online store and bring to your attention several issues with the product. I recently purchased the new product, sold by your online shop, after seeing it advertised on television. The

jacket

Use synonyms

was very beautiful and medium-sized, blue in colour. It had several pockets, including one for a mobile phone. The cloth was advertised as suitable for students and adults. Unfortunately, I purchased that the

jacket

Use synonyms

was faulty because it did not meet expectations. As you can see,

instead

Linking Words

of the blue

jacket

Use synonyms

in medium-sized,

whtich

Correct your spelling

which

Add a missing verb

is in

show examples

size 46 that I ordered, I received the white product in large-sized, 50.

As a result

Linking Words

this

Linking Words

caused a great deal of inconvenience. I was surprised by

such

Linking Words

a careless mistake.

Therefore

Linking Words

, I would appreciate it if you take the necessary steps to solve the problems, mentioned above

as well as

Linking Words

I request the cloth for

refund

Correct article usage

a refund

show examples

or a proper exchange for a new one. I looking forward to hearing from your reply as soon as possible . Best regards, Sabrina Nazarova.

samandarabdusattarov16Fri May 16 2025

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coherence and cohesion

Make sure to use a clear and complete closing statement to wrap up your letter more effectively.

task achievement

Double-check spellings to ensure clarity, such as correcting 'whtich' to 'which'.

coherence and cohesion

Consider breaking your letters into distinct paragraphs where each paragraph focuses on a singular issue. This enhances readability.

task achievement

The description of the jacket was detailed and clearly stated the issues.

task achievement

You have a polite tone throughout the letter, which is appropriate for customer service communication.

Structure your letter

A letter needs to be written using a proper format, including the following:

A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
The main body (consisting of paragraphs for each part of the letter)
A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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6
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

9 paragraphs

189 words

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You recently bought a jacket online, but when it arrived it was wrong in size and color. Write a letter to the online store. In your letter: 1. Describe the jacket you ordered 2. Explain what was wrong with the item you received 3. Say what you would like the company to do

Structure your letter

You recently bought a magazine, and its manager asked the readers for their opinions. Write a letter to the manager. In the letter, you should say: •give a reason why you chose this magazine; •explain what you like and dislike about it; •say what improvement you hope to see in the future.

Some people believe that the Earth is being harmed (damaged) by human activity. Others feel that human activity makes the Earth a better place to live.

In some countries, students live at home with their family while they study at university, whereas in other countries students attend university in another city. Do the advantages of living away from home during university outweigh the disadvantages?

Globalisation has highlighted the need for international communication. It is often argued that English should be compulsory subject for all school children around the world. Others argue that this would do more harm than good. Discuss both views and give your opinion.