You recently visited a foreign country and got some information at the Tourist Information Centre. The information given to you was wrong. write a letter to the centre manager and explain - What was the information required? - How was the wrong information provided? - What problems did you have because of this?

Dear Sir/Madam, My name is Heta Arora, and I am writing to express my concern regarding incorrect information I received from your Tourist Information Centre during my recent trip to London. I approached the help desk to ask about weekend

bus

Use synonyms

schedules and routes to a nearby tourist destination. Unfortunately, the staff member provided me with weekday timings and routes.

Additionally

Linking Words

, I was not informed that the usual

bus

Use synonyms

route included a detour of several blocks and that the designated

bus

Use synonyms

stop had been temporarily relocated.

As a result

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, I had to walk nearly two miles to reach the correct stop. By the time I arrived, the

bus

Use synonyms

had already left seven minutes earlier. I had to wait another 45 minutes for the next one, and since it was already midnight, I felt quite unsafe waiting alone—especially as a solo female traveller in a foreign country. I kindly suggest providing better training for your help desk staff to ensure accurate and up-to-date information is shared with tourists. I hope you will take

this

Linking Words

feedback seriously and make the necessary improvements. Yours faithfully, Heta Arora

patelashun

Jun 28, 2025

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task achievement

Make sure to clearly state all your points for even better understanding.

coherence and cohesion

Try to connect your ideas more fluidly using linking words.

task achievement

You expressed your concerns clearly and organized your points well.

coherence and cohesion

Your letter had a strong introduction and conclusion, which is great for structure.

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3
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

184 words

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Topic Vocabulary:

tourist information centre
misleading information
directions
local attractions
negative impact
disappointment
suggest improvements
lost time
missed opportunities
specific information
context of the visit
foreign country
staff
experience
services

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