You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam, I am writing

this

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letter to inform you that I am facing some issues with the

car

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that I recently bought from your company. Before I explain the problems with the

car

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, I would like to bring to your attention that your customer communication service is not the best. I tried to call your helpline, and sent messages and emails

but

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, but

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I have not received any response. So, it makes it very hard to contact your staff. Please ensure better communication with your customers to avoid any inconvenience. That said, I bought a used

car

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from your company

and

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, and

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I am facing problems with the brake system. As per our agreement, new

brakes

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were supposed to be installed.

However

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, the condition of the

brakes

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is below standard. It is very dangerous for me to drive a

car

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without good

brakes

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.

Therefore

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, I would like to request

you

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that you

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to

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apply

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replace the

brakes

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of my

car

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. The replacement should be free of cost because of the warranty for 6 months. Please share your availability with me

and

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, and

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I can bring the

car

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to your garage. Thank you for your consideration. I look forward to hearing from you soon. Yours faithfully, Hamza