Topic 3. You paid for a holiday overseas, but the holiday was very disappointing. Write a letter to the travel company. In your letter  explain which holiday you went on  describe why the holiday was disappointing  tell the company what you want them to do

Dear Sir, I am writing to express my dissatisfaction with the overseas holiday package I booked through your company
last
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month. The trip was the “Mediterranean Sunshine Tour” scheduled from 2nd to 10th July 2025. Unfortunately, the holiday was far from what was promised in your brochure.
To begin
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with, the hotel accommodation did not match the four-star standard that had been advertised; the rooms were cramped, poorly maintained, and lacked basic facilities
such
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as air conditioning.
Moreover
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, several of the guided tours were cancelled without prior notice, which left us with little to do on most days. Adding to
this
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, the transportation provided was frequently late and overcrowded, making the entire journey stressful rather than relaxing. Considering these issues, I strongly believe that the package was misrepresented and not worth the price paid. I would
therefore
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like to request either a partial refund of the total cost or a voucher of equivalent value that I could use for a future trip. I think
this
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would be a fair resolution and would
also
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help restore my trust in your services. I look forward to your prompt response. Yours faithfully, Amritpal Kaur

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structure
Try to put one main idea in each paragraph and keep sentences short.
tone
Keep a calm and firm tone, with polite words.
content
State what you want at the end in a clear, short line.
strength
Clear list of problems with hotel, tours, and transport.
strength
Clear request for refund or voucher.
strength
Formal tone with proper greeting and closing.
strength
Gives tour name and dates.
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