You recently bought an electronic device online, but when it arrived, it was faulty. Write a letter to the company to complain about the problem. In your letter: describe the problem explain how it has affected you say what you would like the company to do

Dear Sir/Madam, I am writing to express my dissatisfaction with my recent purchase from your online store. My name is Anna, and I am a content creator. A few days ago, I ordered a Dell laptop from your website;

however

Linking Words

, upon delivery, I noticed a significant crack on one edge of the screen. At present, I am working for a well-known influencer, and without a functioning laptop, it is nearly impossible to complete my daily tasks. I specifically purchased

this

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model because my old laptop had limited storage capacity, and

this

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new one, with 560 GB of space, was meant to support my video-editing work. Unfortunately,

due to

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the damage, I am unable to use it, which is not only affecting my business operations but

also

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harming my professional reputation. I would appreciate it if your company could arrange an immediate replacement or provide a full refund for the faulty item. All of my personal and order details are available in your records, but please feel free to contact me by email if any

further

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information is required.

Moreover

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, I am willing to follow all necessary procedures to return the damaged product. Thank you for your assistance. I look forward to your prompt response. Yours faithfully, Anna

mandeepgurna9

Nov 6, 2025

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task response

Be clear on what you want. Say if you want a swap or a refund and a time frame.

coherence and cohesion

Make each paragraph hold one idea. Use simple links like First, Then, Finally to guide the reader.

coherence and cohesion

Add exact facts like order number and date to help the company find your file.

tone

Keep a polite and firm tone, and end with a clear next step.

task response

Clear request for replacement or refund.

tone

Formal and polite tone.

structure

Good opening and closing.

coherence

Problem and impact are stated clearly.

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6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

207 words

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You recently bought an electronic device online, but when it arrived, it was faulty. Write a letter to the company to complain about the problem. In your letter: describe the problem explain how it has affected you say what you would like the company to do

some people rely too much on doctors instead of taking care of their own health. they think all health problems can just be fixed by visiting doctors. what problems could this approach to healthcare cause and how might they be solved?

There is a lot of pressure on young people today to succeed academically. As a result, some people believe that non-academic subjects, such as physical education and cookery, should be removed from the school syllabus so that children can concentrate on academic work.(re)

International travelers can cause problems in the countries to which they travel. On the other hand, international travelers can bring real advantages with them. Do the problems international travelers cause greater than the advantages they bring?

"Fewer working days and more holidays would benefit employees. To what extent do you agree or disagree?"

Today, many people do not know their neighbors in large cities. What problems does this cause? What can be done about this?