Write a letter to the Manager to complain about the problems that you met on the flight recently. In your letter you should: - 1. give details of flight 2. What were the issues with the flight. 3. What you want the manager to do about it.

Dear Manager I hope
this
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letter finds you well in the best spirits.I am writing to express my dissatisfaction with the poor service that I experienced during my recent flight. My flight number was TY3467 on Boeing 787 from Bangkok to Melbourne , with ABC airline on the 20th of November The problem is that I purchased my ticket at travel.com with my credit card XXX-XYYY.When I arrived at the airport four hours early,I was informed that my flight had been cancelled.I am dissatisfied with
this
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situation because I booked my hotel and rented the car for my journey already.
In addition
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,I had arranged two weeks off from work and asked my colleague to cover my shift
while
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I was on holiday.
Otherwise
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,my leave would not have been approved. I do not want to harm your image. I kindly request that you issue me a full refund for
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inconvenience.
Also
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,I request you to strictly warn your staff,how to treat guests respectfully. I am looking forward to hearing from you soon. Yours Sincerely JJ

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task response
Start with a short line that says why you write. Then add the facts in order.
coherence
Put one idea in each paragraph. Use a new paragraph for details and for your request.
content
The letter has clear flight details.
tone
The tone is polite most of the time.
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