IELTS Writing Correction Service
Writing Samples
Band 3.5

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

Dear Mr Smith, My name is Le Thi Van Anh, my Customer code
3308
Verb problem
is 3308
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 and my Telephone 0303444999. In the afternoon
today
Add a comma
today,
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i
Fix capitalization
I
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had
Verb problem
apply
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bought a
Jacket
Use synonyms
 from your shop
in
Change preposition
on
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 Facebook. A
Jacket
Use synonyms
price
Replace the word
priced
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30€
Change preposition
at 30€
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 and the Product code is TA003. Because
i
Fix capitalization
I
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 don’t have free time,
so i
Rephrase
I
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 ordered a White
Jacket
Use synonyms
 in order to
going
Wrong verb form
go to
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 a Party, but
i
Fix capitalization
I
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receive
Wrong verb form
received
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 a Black
Jacket
Use synonyms
. I am not satisfied, because it
doesn’t
Verb problem
is not
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 suitable for me. I think, Coach
your
Punctuation problem
, your
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 shop made a
mistaken
Replace the word
mistake
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, because your shop
have
Correct subject-verb agreement
has
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 diversity and many Customers. In the evening tomorrow,
i
Fix capitalization
I
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 have a party with my Friends, so
i
Fix capitalization
I
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 need a white
Jacket
Use synonyms
.
Do
Verb problem
apply
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you can
Correct word order
Can you
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replacement
Replace the word
replace
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 a white
Jacket
Use synonyms
 in the afternoon tomorrow? I hope
,
Punctuation problem
apply
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 that you can
replacement
Check wording
replace it
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 soon in
oder
Correct your spelling
order
 to make it match my outfit. Yours sincerely. Ms Van Anh

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tip
Plan your letter. Say what you bought, the code, the issue, and what you want in clear steps.
tip
Use plain and correct form. Capitalize I, write days and numbers in plain form.
tip
Be clear on what you want next: replace the jacket with a white one, and say when you need it.
weakness
Fix small grammar and word choice to sound polite.
content
The letter gives key facts: item code TA003, price, and color mix up.
tone
It shows a need for a fast fix and keeps a polite tone.
Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »- a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • Dear Sir/Madam
  • I am writing to inform you about a recent purchase I made from your company
  • I am disappointed with the quality/fitting of the clothing
  • The fabric/material used is substandard/defective
  • The color/design does not match the product description
  • The size is incorrect, and it does not fit me properly
  • I urgently require a replacement as I have an upcoming event/function
  • I would appreciate it if you could expedite the process
  • I expect a prompt response and resolution to this matter
  • I suggest a refund or replacement of the item
What to do next:
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