You travelled abroad and faced problems at airport. Write an letter to the airport manager and provide -your flight details -what is problem -suggest some improvements you want to see

Dear Sir or Madam, I am writing to share a challenge I encountered during my trip to Canada at the airport on September 25, which truly annoyed me. My flight number was 2235 at 10 p.m. from Tabriz to Canada. The problem that really disappointed me was your staff's behaviour. They behaved in a rude way when I asked them about the delay that had been occurring.
In addition
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, I waited a long time at the check-out station, since your internet connection broke down suddenly, which made me feel a wave of stress wash over me. I would kindly suggest that you enhance your staff's communication skills and hire someone who can manage these situations more efficiently.
Moreover
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, it would be much better to change your internet connectivity to a stable and speedy one, since Tabriz, as a place that annually hosts a large number of tourists from all around the world, should provide unique services for them. Thank you for your consideration and time. I look forward to improvements in these issues. Yours faithfully, Mohammadreza Hadavi

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structure
Try to put one main idea in each paragraph and link it to the next.
grammar
Keep sentences short and simple.
format
Make the flight details stand out, put them on a new line or bullet.
content
Explain the problem in two clear parts: people and system.
instruction
Ask for a clear action you want the airport to take.
content
The letter has a clear goal and asks for an action.
content
Flight details are given to show the trip.
tone
Tone is polite and respectful at all times.
Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Topic Vocabulary:
  • flight details
  • flight number
  • arrival time
  • departure time
  • baggage claim
  • customer service
  • long queues
  • staff attitude
  • improvement suggestions
  • enhanced training
  • clear signage
  • lost luggage
  • travel experience
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