You work for a company. You have seen some information online about a training course that would be useful for your work. Write a letter to your manager. In your letter ● give details of the course ● say how the course would be useful ● explain how the company could help you do this course.

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Dear mr or ms, I am writing to tell you about an interesting training course I found online. It is called "Customer Service Basics." I think it will be very useful for our team because it can help everyone work faster and better.

This

Linking Words

course is great because we can choose our own schedule. That means we can ask our employers when they are free and do the lessons without stopping our main work. The course focuses a lot on teamwork and self-control.

This

Linking Words

is very important for us because our staff speaks with clients every day. The company could help me by appreciating

this

Linking Words

idea and sharing it with the other workers. I hope that everyone will agree with me and want to take part in

this

Linking Words

activity. I look forward to your reply. Sincerely, Daniela

acaitaz

Dec 19, 2025

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task response

Say more about the course, like time, cost, and what you will learn.

task response

Explain more clearly how the course will help your work and the company.

task response

Ask for clear help from the company, like time off or money for the course.

coherence and cohesion

Use clear links between ideas, like 'also', 'because', and 'so'.

coherence and cohesion

Keep one main idea in each part and make the order easier to follow.

task response

You answer all parts of the task in a basic way.

coherence and cohesion

The letter has a clear opening and ending.

coherence and cohesion

Your ideas are easy to follow most of the time.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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1
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

137 words

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Topic Vocabulary:

Training course
Useful
Manager
Details
Topics covered
Importance
Benefits
Work
Company
Help

What to do next:

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