You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Manager, I hope

this

Linking Words

email finds you well.

This

Linking Words

is Jeevitha Sachithanantham, from Calgary. I am writing to express my extreme dissatisfaction with the service that I recently received from your

car

Use synonyms

company

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. Please allow me to explain. I spoke to one of your sales assistants about the problem I am facing with my

car

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. He informed me that he would give me a follow-up as early as possible;

however

Linking Words

, I have not received any response.

In addition

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, I attempted to send emails and left voicemails, but I have not heard any response till today. I must say that I am extremely disappointed with the service provided by your

company

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. I recently purchased a second-hand Hyundai

car

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around two months ago, and I am having issues with my

car

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Firstly

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, the heater has stopped functioning, which is imperative for

this

Linking Words

winter season , and it causes great discomfort.

Secondly

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, there are engine warnings in the display.

Hence

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, I am afraid that it would stop anywhere in the middle of the road. I would like to inform you that

this

Linking Words

car

Use synonyms

has a warranty assured for 2 years by your

company

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. Since I purchased it two months ago, I would request you to fix the problems as early as possible.

Otherwise

Linking Words

, I would appreciate it if you could provide a full refund for the inconvenience caused by your

company

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. I look forward to hearing from you as early as possible. Yours sincerely, Jeevitha S

jeeanay

Jan 7, 2026

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structure

Try to put one main idea in each paragraph.

content

End with a clear request and a time frame so the team knows what to do next.

tone

Keep a calm, formal mind and not too strong words even when you feel upset.

content

The letter states the problem and what you want.

content

You note a warranty that may help your case.

format

The letter is polite and has a proper close.

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7
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

244 words

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