You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality. Write a letter to the director of the school. In your letter: • explain why you chose to study English at the school • describe the problems you had with the lessons • suggest how the classes could be improved

Dear Mr Smith, I am writing to express my dissatisfaction with the quality of teaching in the Academic English
course
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I recently attended at your school. I chose your school because it was recommended by a friend
and
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, and
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the
course
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description promised practical communication skills for professional settings. As I work in a care-related profession, improving my spoken English and confidence when speaking with people is essential for my job. Unfortunately, I experienced several problems during the lessons. The main issue was the way the classes were delivered. In many sessions, the instructor focused mainly on reading from slides, with very limited speaking practice or feedback.
In addition
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, the book provided does not match what is taught in class, which has been confusing.
As a result
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, I have had to complete large sections of grammar work at home, and I am falling behind the
course
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schedule. I would suggest reviewing the
course
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materials and ensuring they align with the lesson plan. It would
also
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help if teachers included more speaking activities, small group discussions, and regular feedback so that students can improve faster. I would appreciate it if you could look into
this
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matter and inform me of any steps the school will take. Yours sincerely, Alex Millar

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task response
Task response: The letter shows why you chose the school, the problems, and what can be done. It fits the task well. To push it higher, add a short line on what you want next from the school.
coherence and cohesion
Coherence and cohesion: It flows well, but the first paragraph has two ideas. Split it into two parts so each paragraph has one main idea, and use small link words to move from problem to fix.
positive
Clear aim and polite tone.
positive
Gives reasons, problems, and steps to improve.
positive
Ends with a polite call for action.
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