The charts compare the reasons why customers prefer online shopping or in-store shopping.
Overall
, saving time is the main Linking Words
reason
people choose online shopping, Use synonyms
whereas
the ability to touch products is the most significant factor for those who prefer shopping in stores. Linking Words
In addition
, talking to a salesperson is another major advantage of in-store shopping, Linking Words
while
online shoppers value convenience and accessibility.
Regarding online shopping, the largest proportion of customers, at 34%, prefer it because it saves time. The second most common Linking Words
reason
is avoiding queues and contact with others, which accounts for 31%. Use synonyms
Furthermore
, 21% of consumers appreciate the ability to shop at any time of the day, Linking Words
while
14% choose online shopping because of the greater variety of products available.
In terms of in-store shopping, being able to touch the product is the leading Linking Words
reason
, representing 40% of responses. Another 35% of shoppers prefer going to stores because they can speak directly with a salesperson. Meanwhile, 17% believe there is more to see Use synonyms
while
browsing store shelves. Linking Words
Finally
, only 8% of customers think that avoiding delivery costs is an important Linking Words
reason
for shopping in person.Use synonyms