You Have Received a Bank Statement Showing that The Bank Has Deducted Some Money from Your Account. You Think That They Have Made a Mistake. Write a Letter to The Bank Including the Following Information: Your Account Details and The Possible Problem with The Statement. What Do You Think May Have Happened to Cause the Mistake? What You Would Like the Bank to Do? And Any Other Relevant Information.

✍️ Want to check your own essay?Get started →

Dear Sir or Madam, I am writing to formally request

for

Change preposition

apply

show examples

the reversal of an

unauthorized

Change the spelling

unauthorised

show examples

deduction from my savings account. My account number is 123456789, and the deduction of $250.00 appeared on my latest statement, dated December 15, 2023, under the reference 'ATM withdrawal – Branch 45.' I believe

this

Linking Words

is an error, as I did not

authorize

Change the spelling

authorise

show examples

any

such

Linking Words

transaction. I suspect the mistake may have resulted from a system glitch or an administrative oversight, particularly because the transaction time stamp—3:15 AM on December 12—coincides with when my debit card was reported lost. I reported

this

Linking Words

loss to your customer service hotline on December 11 at 10:00 PM, and the card was promptly blocked.

However

Linking Words

, the deduction occurred after the block was placed, which suggests a potential processing delay or a failure to update the system promptly. I kindly request that your investigation team review the transaction and credit the amount back to my account as soon as possible.

Additionally

Linking Words

, I would appreciate a written confirmation of the reversal and an update on the steps taken to prevent

such

Linking Words

errors in the future. For your reference, I have attached a copy of my bank statement and the lost card report. Please contact me at (555) 123-4567 or via email at [email protected] if you need any

further

Linking Words

details. Thank you for your prompt attention to

this

Linking Words

matter.

barriesalieu7

Jul 11, 2026

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task response

For task response: add a short closing line like 'I look forward to your reply.' This can make the letter feel more complete.

task response

For task response: 'request for' should be 'request'. Check small word choice mistakes.

coherence and cohesion

For coherence and cohesion: your ideas are in a clear order. You can make it even better by using one or two simple link words like 'First' or 'Also'.

coherence and cohesion

For coherence and cohesion: each paragraph has one main idea, which is good. Keep this style.

task response

For task response: you answer all parts of the question clearly.

task response

For task response: the tone is polite and right for a bank letter.

coherence and cohesion

For coherence and cohesion: the letter is easy to follow from start to end.

coherence and cohesion

For coherence and cohesion: the details are grouped well in separate paragraphs.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

Best regards,
Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »- a book that's free for 🚀 Premium users.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

3 paragraphs

228 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

What to do next:

Look at other essays:

8
band
Some people believe that time spent on television, video and computer games can be valuable for children. Others beleve this may have negative effects on a child's development. Discuss both these views and give your own opinion.
There is no doubt that electric devices are essential items in today's world. Although some people suggest that it is useful for children to spend time on television, video and computer games, others assert that these are drawbacks to using them. This essay will explain both opinions and why I support the latter idea.
6.5
band
You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do
I trust you are doing well.
6
band
There are more families having only one child in the modern days. Do the advantages outweigh the disadvantages?
In modern society, a vast majority of people prefer to have only one infant, while others choose to have 3 or 4 kids. In my opinion, having 1 child is good as parents can provide the toddler with all the expensive things that he wants and make him happy, in the meantime he would feel lonely as he would not have someone close to talk to about his private life.
7.5
band
n many cities, planners tend to arrange shops, schools, offices and homes in specific areas and separate them from each other. Do you think the advantages of this policy outweigh the disadvantages?
One common approach employed by city planners involves the separation of various establishments such as shops, schools, offices, and homes into distinct areas. While this zoning policy offers certain advantages, the notable drawbacks outweigh the positives.
6.5
band
More and more qualified people are moving from poor to rich countries to fill vacancies in specialist areas like engineering, computing and medicine. Some people believe that by encouraging the movement of such people, rich countries are stealing from poor countries. Others feel that this is only part of the natural movement of workers around the world. Do you agree or disagree?
Nowadays a lot of people are moving to developed countries rather than working in their own country. Few communities think that rich countries have benefited from these movements. However, I along with the remaining crowds believe that this is a natural part of livelihood.

Some people believe that time spent on television, video and computer games can be valuable for children. Others beleve this may have negative effects on a child's development. Discuss both these views and give your own opinion.

There are more families having only one child in the modern days. Do the advantages outweigh the disadvantages?

n many cities, planners tend to arrange shops, schools, offices and homes in specific areas and separate them from each other. Do you think the advantages of this policy outweigh the disadvantages?