There is a problem on the road outside your house. Write a letter to your local councillor. In your letter: Introduce yourself Explain what the problem is Tell the councillor what you would like to be done

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Dear
sir
Capitalize the proper name
Sir
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or madam My name is Ny
and
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, and
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I am a local resident living on Hoang Sa Street. I am writing to complain about a problem on the
road
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outside my house. Recently, the
road
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has become very damaged, with many large potholes on the surface.
This
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makes it difficult and dangerous for people to travel, especially for motorcyclists.
In addition
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, when it rains, the potholes are filled with water, making the
road
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even more difficult to use. I would like you to arrange for the
road
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to be repaired as soon as possible. I think the potholes should be filled and the
road
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surface should be improved. It would
also
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be helpful to put up warning signs until the repair work is completed. I hope you will consider my request and take action soon. I am looking forward to hearing from you. Yours faithfully, Ny

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task response
Add one small fact about how often the road problem happens or who it affects. This can make your request stronger.
coherence and cohesion
Your ideas are clear. You could link the last two points with a word like “therefore” to show why the work is needed soon.
task response
You introduce yourself, explain the road problem clearly, and say what you want the councillor to do.
coherence and cohesion
The letter has a clear order: who you are, the problem, what should be done, and a polite ending.
The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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