You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office. In your letter, - Give the details of your journey, including the date, time and where you sat - explain the problems that happened and express your dissatisfaction - ask about what action will be taken to improve the service You should write atleat 150 words
I am writing
this
letter to inform you that I have faced several problems on my recent journey by train
from Multan to Lahore. I reserved the two seats
which are seats
7 and 8 on 22nd July last
month. I had to travel early morning 6am from the Multan Cantt station. The purpose of my travel is to attend an Annual Conference In Lahore at 2pm.
Firstly
, The journey begins with the delay of arrival of the train
by half an hour. I embark on this
journey with my colleague. when we enter our compartment, there is no seat left for us. Also
, many of the passengers are in a queue and waiting for the seats
to be free. It was a really embarrassing movement for me. However
, I had reserved these seats
2 days earlier from departure time. Secondly
, when the train
master arrived to check the tickets
I will suggest you take action on all these matters immediately. Otherwise
, these problems can have detrimental effects on the train
's reputation. I will suggest two ways to overcome these problems. First,
the security of the train
should be increased to control limited passengers. Secondly
, by arranging a training session for the train
masters.
I eagerly waiting to look forward to hearing from you.
yours truly,
ahtshamSubmitted by muhammadahtsham457 on
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Task Response
Although you mentioned the delay and seat unavailability, you could elaborate slightly more on how these problems affected your journey and your ability to attend the conference.
Coherence and Cohesion
Your letter can benefit from clearer, separate paragraphs for each main idea to improve readability.
Task Response
Your tone is formal and suitable for this type of correspondence.
Coherence and Cohesion
Your letter has a proper greeting and closing that adds to the overall coherence.
The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.
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