You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: -describe what happened that caused you to miss your flight -explain how missing your flight impacted you -clearly state what you would like the airline to do

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Dear Sir, I am writing
this
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letter to express the inconvenience I had
due to
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the
flight
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I missed, which I booked on March 20, 2026, from Delhi to the United States(
flight
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number VA611) with your airline.
Firstly
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, I arrived at the airport 3 hours of bording, but it took me more than 1 hour to complete my check-in. There was
some
Correct determiner usage
a
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technical failure in the system at that time.
Secondly
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, they didn't even announce my name and departed the
flight
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without me. That caused me to miss my meeting , which was held in the United States , for my new startup business.
Therefore
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, I have to book another
flight
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with higher rates and accommodation.
Also
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, they didn't even provide me with accommodation , which is included in your
flight
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.
Lastly
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, I want you to refund that
flight
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, or you can give me another
flight
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ticket for free. Hope you will resolve
this
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problem as soon as possible. Let me know if you need more details for that
flight
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. Thank you. Zarna

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task response
Give more clear facts about the problem. Say the time of your flight, the time you reached the gate, and who told you about the system problem.
task response
Explain the effect in more detail. For example, say if you lost money, missed an important talk, or had to change plans for your new business.
task response
Make your request more direct. Ask for a full refund for the new flight, hotel costs, and the first ticket, or ask for a free new ticket.
coherence and cohesion
Put each main point in its own paragraph: the airport problem, the effect on you, and what you want the airline to do.
coherence and cohesion
Use clear link words such as “As a result”, “Because of this”, and “For this reason” to show how one point leads to the next.
coherence and cohesion
Use a more formal ending, such as “Yours faithfully,” before your name. Start with “Dear Sir or Madam,” when you do not know the person’s name.
task response
You cover all three needed parts: what happened, how it affected you, and what you want from the airline.
task response
Your request for a refund or a free new ticket is easy to understand.
coherence and cohesion
The letter has a clear start, main part, and ending.
coherence and cohesion
Words such as “Firstly”, “Secondly”, “Therefore”, and “Lastly” help the reader follow your ideas.
The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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