The chart and table below show the results Of a Survey Of library users at a university. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

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The chart and table below show the results Of a Survey Of library users at a university. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
IELTS Writing Task Chart for The chart and table below show the results Of a Survey Of library users at a university. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Both graphs depict the results of a survey conducted among students and academic staff when using a library at a university.
Overall
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, we can see that the categories of users are very distributed, more precisely into five different categories.
Then
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, the picture which proves the satisfaction, indicates that most of the users are satisfied with the general organisation of the library. The biggest percentage of people who use the library is full-time undergraduates , with 44%. Followed by full-time postgraduates , who represent 25% , and by part-time postgraduates with 16%.
On the other hand
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, we have the distance learning students with only 8% and
finally
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the academic staff with 7%. Talking about satisfaction,
it is clear that
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the helpfulness of staff is the best service , with 95% of people very satisfied and 5% just fairly satisfied.
However
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, the availability of journals,
for example
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, is the less supported service, in fact, people showed 20% of them were not satisfied.

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Topic Vocabulary:
  • library users
  • survey results
  • the chart shows
  • the table gives
  • the largest group
  • the smallest group
  • a high number
  • a low number
  • more than
  • less than
  • about the same
  • in general
  • overall
  • by contrast
  • while
  • compared with
  • positive view
  • negative view
  • service quality
  • study space
  • opening hours
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