The graph and table illustrate the different results of Bibliotheca users and their satisfaction , in a survey form.
Overall
, it is obvious that the categories of library customers are distributed into 5 parts, the bibliotheca user satisfaction is divided into 5 different parts too, they are “library opening hours”, “helpfulness of staff”, “availability of books”, “availability of journals” and Linking Words
finally
“reliability of wi-fi.”
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It is clear that
the category “full-time undergraduate” is very essential in the library customer , with 44%, represented in the chart. Linking Words
However
, the “academic staff” is only 7% of the people using the library. Linking Words
In addition
, people are very satisfied with the helpfulness of the staff , with a number of 95%. In contrary, 20% are not happy with the availability of journals.
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To conclude
, the people using the reading centre are essentially full-time postgraduate and Linking Words
also
undergraduate, Linking Words
furthermore
, the users' happiness about the centre varies regarding all criteria.Linking Words