Both graphs depict the results of a survey conducted among students and academic staff when using a library at a university.
Overall
, we can see that the categories of users are very distributed, more precisely into five different categories. Linking Words
Then
, the picture which proves the satisfaction, indicates that most of the users are satisfied with the general organisation of the library.
The biggest percentage of people who use the library is full-time undergraduates , with 44%. Followed by full-time postgraduates , who represent 25% , and by part-time postgraduates with 16%. Linking Words
On the other hand
, we have the distance learning students with only 8% and Linking Words
finally
the academic staff with 7%.
Talking about satisfaction, Linking Words
it is clear that
the helpfulness of staff is the best service , with 95% of people very satisfied and 5% just fairly satisfied. Linking Words
However
, the availability of journals, Linking Words
for example
, is the less supported service, in fact, people showed 20% of them were not satisfied.Linking Words