You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience

9.0 / 9

✍️ Want to check your own essay?Write on this topic →

Dear Sir or Madam, I am writing to commend one of your employees, whose exceptional service I experienced at your Greenfield branch

last

Linking Words

Saturday. I was shopping for a dinner party when I realised I had left my wallet at home. As I was queuing at the till, a staff member named Ms Sarah Johnson noticed my distress and asked whether she could help. After I explained the situation, she kindly offered to keep my groceries aside

while

Linking Words

I fetched my wallet. She

also

Linking Words

helped me find ingredients I could not locate, and even suggested a cheaper alternative to save me money. Thanks to her thoughtfulness, I returned within twenty minutes and completed my purchase without any inconvenience. I was impressed by her professionalism and warmth.

Consequently

Linking Words

, I intend to shop at your store regularly and will recommend it to my friends and colleagues. I would be grateful if you could pass on my sincere thanks to her and consider recognising her efforts. Yours faithfully, Kamal.

martialtchoumbe

Oct 17, 2026

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task response

You cover all parts of the task. To make it even stronger, add one small fact, such as the time of day or the name of the till.

coherence and cohesion

Your ideas are in a clear order. Keep using short link words such as “after”, “also”, and “as a result” to join ideas.

task response

You clearly say what happened, how the worker helped, and what you will do next.

coherence and cohesion

The letter has a clear start, middle, and end. Each paragraph has one main point, and the greeting and closing are right.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

166 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

What to do next:

Look at other essays:

7.5
band
In many countries, the number of people suffering from stress is increasing. What do you think are the causes of this problem and what measures could be taken to tackle it?
People are becoming stressed substantially these days. The number of stressed citizens is on top levels in many nations. In this essay, I will describe some causes of the issue and put forward measures to tackle it.
6
band
Some people believe school children should be given multiple short vacations, while others believe they should get one long vacation. Give the advantages of both and express your own point of view.
Some people argue that schools should give multiple short-duration vacations for school children, while others believe they should be given one extended vacation instead. Although regular mini vacations can help children loosen up and relief stress, I believe that giving a long vacation is beneficial because it allows pupils to properly explore foreign countries.
8
band
Studies suggest that many teenagers these days prefer socialising online to meeting one another in person. Why do you think this is the case? What measures could be taken to encourage teenagers to spend more time meeting one another in person? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The increasing trend of adults working from home and children studying remotely, due to advancements in technology, presents both positive and negative aspects. While there are significant advantages in terms of convenience and flexibility, there are also notable drawbacks, such as potential social isolation and reduced productivity. Overall, I believe this is a positive development, but with certain challenges that need to be addressed.
8
band
In some countries the average weight of people is increasing and their level of health is decreasing. What do you think are the causes of these problems and what measures could be taken?
These days, the big matter that most countries around the world have is that the average weight of their inhabitants is climbing while the level of their health is reducing. This essay discusses the main reasons for this problem and how we can solve this situation.
7
band
Today our communications, medicine and transport systems all depend on computer technology. Our reliance on computer technology in these fields has created a dangerous situation. To what extent do you agree or disagree with this statement?
Our telecommunications, health care and travel systems are based on electronic technology at present . This dependence has created a grave condition . This essay agrees with this opinion because of the unemployment it produces . Furthermore , the chances for hacking into these systems are not impossible , which could put everything at stake .

You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience

In many countries, the number of people suffering from stress is increasing. What do you think are the causes of this problem and what measures could be taken to tackle it?

Some people believe school children should be given multiple short vacations, while others believe they should get one long vacation. Give the advantages of both and express your own point of view.

In some countries the average weight of people is increasing and their level of health is decreasing. What do you think are the causes of these problems and what measures could be taken?

Today our communications, medicine and transport systems all depend on computer technology. Our reliance on computer technology in these fields has created a dangerous situation. To what extent do you agree or disagree with this statement?